IT Specialist (Data Management)

Summary The Automation and Continuous Delivery Branch in the AIT Infrastructure & Operations Directorate is responsible for researching, developing, collaborating, and implementing automated ways to improve continuous service delivery of IT Service processes. Responsibilities As an IT Specialist, you will be responsible for designing, developing, testing, and deploying automated workflows using... low code or no code platforms. You will also be responsible for researching and integrating artificial intelligence (AI) capabilities into software applications, platforms, or systems to deliver impactful solutions across the organization. This role involves collaborating with stakeholders to understand business processes, identifying automation opportunities, and implementing solutions to streamline business processes and improving efficiency. Specific duties of this position include but are not limited to the following: Analysis and Design Collaborate with business stakeholders and process owners to understand, analyze, and document requirements/processes. Analyze processes to identify opportunities for automation and optimization using robotics process automation (RPA) and AI. Design automation solutions based on business requirements. Development and Configuration Utilize low code and no code development platforms to build automation solutions, leveraging pre-built components and templates. Configure and customize automation workflows/robots, data integrations, and business rules. Develop custom scripts to enhance automation capabilities as needed. Testing and Debugging Conduct thorough testing of automation solutions to ensure functionality, accuracy, and reliability. Debug and troubleshoot issues, identifying root causes and implementing necessary fixes. Deployment and Maintenance Using tools such as UiPath Orchestrator, coordinate deployment of automation solutions into production environments and perform routine maintenance tasks, updates, and optimizations to enhance automation effectiveness. Documentation and Reporting Create comprehensive documentation for automation solutions, including process diagrams, user guides, and technical specifications. Maintain accurate and up-to-date documentation of processes, configurations, and changes. Provide regular progress reports and status updates to Manager, team members, and stakeholders. Continuous Improvement Identify opportunities for process improvement and automation within the organization. Collaborate with cross-functional teams to enhance existing automation solutions and drive innovation with RPA and AI. Collaboration and Communication Collaborate with stakeholders and other team members to ensure successful project delivery. Communicate effectively, both verbally and in writing, to convey technical concepts to non-technical stakeholders. Participate in meetings and discussions to gather requirements and provide technical expertise. Requirements Conditions of Employment We are not accepting applications from noncitizens. Qualifications To view the complete qualification standard, applicants should reference- U.S. Office of Personnel Group Coverage Standard for Office Automation Information Technology (IT) Management Series 2210 (Alternate A), please refer to: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/ To qualify for this position you must demonstrate in your application that you possess at least one year of specialized experience equivalent to FV-H, FG/GS-10-12. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position. Specialized experience is: Experience developing, testing, deploying, and managing Robotic Process Automation (RPA) solutions using UiPath Studio, UiPath Robotic Enterprise Framework (REFramework), and UiPath Orchestrator. Applicants should include examples of specialized experience in their work history. Qualifications must be met by the closing date of this vacancy announcement. Interviews: If the Agency decides to interview any qualified employee on the selection list, then all on the list who are qualified must be interviewed. If the selection list is shortened to a best qualified list through a comparative process, then the best qualified list shall be considered to be the selection list. Selection may be made from this announcement or from ACT-AFN-24-AIF210-91926. Education Additional Information We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required. The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements The U.S. Department of Transportation strives to ensure that equity, transparency, accountability, collaboration, and communication permeate all that we do for the betterment of the Department, the traveling public, and our nation. As such, DOT values a highly diverse workforce of persons who promote a culture of belonging by respecting the personal dignity and worth of each individual and fostering a positive environment where all feel safe and welcome. If these commitments coincide with your personal ideals and professional aspirations, please consider joining the DOT family. As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA. In lieu of providing a KSA narrative response in the text box listed below each KSAs name here, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate. Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSA) listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration. This is a bargaining unit position. This position is represented by NATCA: Multi-Unit. Links to Important Information: Locality Pay , COLA

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