Live Chat Specialist - Remote Work

Posted 2025-03-14
Remote, USA Full-time Immediate Start

Job Description:

GameStop is seeking a motivated and detail-oriented Live Chat Specialist to join our remote team in Jacksonville, Florida. As a Live Chat Specialist, you will be responsible for providing exceptional customer service through online chat support. This part-time entry-level position requires at least 1 year of experience in a customer service role...

    Responsibilities:
  • Respond to customer inquiries and provide assistance through live chat
  • Resolve customer issues in a timely and professional manner
  • Maintain a high level of customer satisfaction through effective communication
  • Collaborate with team members to ensure a seamless customer experience
  • Utilize creative problem-solving skills to address customer concerns
  • Maintain accurate records of customer interactions and transactions
    Requirements:
  • Hardworking and driven individual with a passion for customer service
  • Strong attention to detail and ability to multitask
  • Excellent written and verbal communication skills
  • Ability to work independently and as part of a team
  • Proficiency in typing and computer skills
  • Availability to work flexible hours, including evenings and weekends
    Benefits:
  • Company transportation provided for remote work
  • Paid overtime opportunities
  • Paid Time Off (PTO) for eligible employees
  • Health and wellness initiatives to prioritize employee well-being

Equal Opportunity Statement:
GameStop is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

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