Customer Service Representative - Remote

Job Description
Job Description
...
Customer Service Representative ? Cantonese-English working remotely in California, you?ll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work? certification in the United States says it all!

What You?ll be Doing

Do you have a passion for helping others and giving them peace of mind? Whether it?s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you?ll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You?ll
? Answer incoming communications from customers
? Conduct research to provide answers for customers to resolve their issues

What You Bring to the Role
? Bilingual in English, Cantonese, Korean, Cambodian, Armenian, Mandarin
? 6 months or more of customer services experience
? High school diploma or equivalent
? Recognize, apply and explain your product or service knowledge
? Computer experience
? High speed internet connection (>25mbps).

What You Can Expect
? Supportive of your career and professional development
? An inclusive culture and community minded organization where giving back is encouraged
? A global team of curious lifelong learners guided by our company values
? Base wage starting at $22.65 plus performance bonus opportunities
? And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives.

Visit www.hellottecbenefits.com for more information

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