Customer Care Associate - Remote Work
Posted 2025-03-14Job Description:
We are looking for a dedicated and resourceful Customer Care Associate to join our team at Disney. This is a remote work position based in Fort Worth, Texas, US. As a Customer Care Associate, you will be responsible for providing exceptional customer service to our clients and ensuring their needs are met in a timely and efficient manner...
- Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a professional and courteous manner
- Resolve customer issues and complaints in a timely and effective manner
- Provide product information and assistance to customers
- Process orders, returns, and exchanges
- Maintain accurate customer records and documentation
- Collaborate with other team members to ensure customer satisfaction
- Meet and exceed customer service goals and targets
- Requirements:
- 3 years of experience in customer service or a related field
- Resourceful and confident personality traits
- Strong persuasion and time management skills
- Excellent communication and problem-solving abilities
- Ability to work independently and as part of a team
- High school diploma or equivalent
- Benefits:
- Company transportation
- Joining Bonus
- Disability insurance
Working Environment:
At Disney, we believe in building strong connections and treating our colleagues like an extended family. You will be part of a supportive and collaborative team that values your contributions and encourages your growth and development.
Deadline to apply: 2024-09-13
Equal Opportunity Statement:
Disney is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome and encourage applications from all qualified individuals regardless of race, gender, age, sexual orientation, disability, or any other protected status.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
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