NOC Specialist 3rd Shift - ISP

Looking for a rewarding career that offers more than just a paycheck?

You'll have the chance to be an integral part of the NOC team, monitoring and responding to alarms and events within an advanced infrastructure monitoring platform...
? You'll receive company-provided equipment, enabling you to perform your duties efficiently and effectively from day one.
? Enjoy a flexible hybrid schedule, allowing you to balance your work and personal life effectively.
? Benefit from a comprehensive package including health, vision, and dental insurance, paid vacation, and holidays, ensuring your well-being and peace of mind.

If you're interested in this opportunity, apply here!

Responsibilities
? Troubleshoot and monitor activity throughout the network
? Isolate and diagnose faults and escalate to higher levels of support for resolution as appropriate
? Interact with departments to address issues identified within the network
? Adhere to company and department policy and practice in an effort to assure prompt resolution to identified problems
? Additional duties as assigned

Experience & Skills
? High school diploma or GED required
? Associate's degree in Networking or IT preferred
? A minimum of 6 months of Tier 2, BTSC, or equivalent Cable TV/Broadband/Telecommunications experience is required
? Applied knowledge of data networks, and/or telecommunication infrastructure, and/or maintaining a cable plant
? Working knowledge of Cisco Technologies
? Working knowledge of DWDM and SONET
? Able to work flexible hours, including evenings and weekends; experience in a 7x24x365 support environment a plus
? Excellent troubleshooting skills
? Good decision-making skills
? Ability to work under stress
? Ability to follow detailed procedures
? Ability to work within a team environment
? Excellent written and verbal communication and interpersonal skills

Salary Details
? $18-20PH
? Company provided equipment
? Hybrid schedule
? Health, vision, and dental insurance
? Paid vacation, holidays and flex paid time off
? 401K with a generous company match
? Pay increases through self-guided training
? Shift differential pay increase for evening shifts
? Employee discounts, where available in areas where their services are not available, and reimbursement of internet/cable services are provided
? Education enrichment up to $5,000 per year for qualified employees
? Employee Wellness Program

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