Family Programming Manager (National - Remote)

ABOUT JERMEMIAH PROGRAM

Jeremiah Program (JP) is a nonprofit organization helping single mothers invest in themselves so they can thrive and take steps towards economic mobility by helping them access higher education, affordable childcare, housing, skills training, and career development. JP envisions a world where poverty is no longer feminized; where race is not divorced from gender; where... career and financial opportunities are not gentrified; and where women who experience poverty not only hold a seat at the table but hold the mic and curate the agenda.

Jeremiah Program offers one of the nation?s most successful strategies for disrupting poverty, two generations at a time. At JP, we believe that no mother should have to make the untenable choice between investing in herself or supporting her children. Our holistic approach invites single mothers into the leadership tent and encourages families to bring all of their identities to bear in achieving their goals in pursuit of economic mobility.

Founded in 1993, this year JP is supporting over 2,000 moms and kids across nine residential and non-residential campuses: Austin, Baltimore, Boston, Brooklyn, Fargo, Las Vegas, Minneapolis, St. Paul, and Rochester.

POSTION SUMMARY

The Family Programming Manager designs and maintains a comprehensive knowledge database that can be used by campus family services staff to support families with referrals and resources to address barriers they face in the areas of our key pillars. They support the national Family Programming team with in-depth research, internal and external data gathering as well as data analysis and presentation.

The Family Programming Manager oversees operations and logistical support for implementation of new initiatives, events, and program offerings, ensuring successful implementation through clear communication and post implementation analysis.

PRIMARY RESPONSIBILITIES

Data Management
? Communicating and supporting new Salesforce updates to reflect new policy revisions to handbook and playbook for family programming staff.
? Maintain systems and communication structures to track college persistence and college engagement on a regular cadence and providing training and facilitated troubleshooting sessions with all campus staff.
? Support campus/CST staff who enter data to ensure data fidelity within Salesforce data management system (i.e., pulling reports, using dashboards, and supporting geos to use Salesforce to ensure accurate and timely data
? Support Data team with regular data deep dives across all campuses to ensure data quality, data entry, and address any questions surrounding programmatic policies, offerings, and expectations.
? Manage the tracking system for the foundational course called Empowerment & Leadership as well as facilitators running the course.
? Support and at times creation of data reporting systems, cycles, and metrics for all programming offerings (I.e., 529s, Helpr, Myers Briggs ? Vita Navis, etc.) to share data with Family Programming Team and Jeremiah Program?s Senior Leadership Team.

Program Management
? Manage and implement the Career Volunteer Mentor Program with support from the grants team, campus teams, and consultants.
? Oversee local Volunteer Program Coordination by developing a system to track volunteer data and ensuring all compliance requirements are met.
? Establish and support the CST Family Programming Team, fostering a collaborative culture and strong relationships.
? Explore new partnerships and program options to support the five pillars and enhance pre-matriculation, JP experiences, and JP collective, ensuring continuous improvement through feedback while manage current partnerships (e.g., 529s, Helpr, Myers Briggs - Vita Navis)
? Provide data for grants and track key metrics for progress monitoring and reporting.
? Plan and host training and follow-up meetings on policies, initiatives, and events across campuses.
? Recruit, select, and train external Empowerment & Leadership facilitators.
? Coordinate with campuses and recruit staff to ensure a smooth transition for incoming JP moms to the Empowerment & Leadership foundational course.

Operations Management
? Input and manage CST Family Programming data accurately and promptly to set an example for campuses and other CST departments.
? Analyze CST and Campus Mom data to improve coaching, education, housing, second-generation, sisterhood success, and life skills outcomes.
? Communicate and coordinate with campus teams, CST Team, and external stakeholders to implement organization-wide data initiatives.
? Oversee the setup, logistics, and maintenance of the foundational course Empowerment & Leadership, ensuring all stakeholders have the necessary resources and understand expectations.
? Support the CST Family Programming Team's operations in communication, events, and initiatives, emphasizing high-quality customer service and strong relationships with participants, CST departments, and campus teams.
? Coordinate ongoing assessment and improvement of processes as needed.
? Other Duties as Assigned: This job description provides a comprehensive overview of the role's responsibilities, but it's important to note that duties, responsibilities, and activities may evolve with or without prior notice.
? BA/BS in education, human services, social work, or closely related field
? 7+ years of related experience in conducting research and data analytics, presenting data and program operations
? Data Analysis: Proficient in analyzing data to make informed decisions, identify trends, and measure program effectiveness using tools like Excel, SQL, Salesforce, Tableau, or Power BI.
? Mission Alignment: Deeply committed to housing, education, early childhood, and social justice issues related to poverty. Aligned with JP?s mission and campaigns, committed to racial justice, and dedicated to a career with impact.
? Organizational Skills: Expert at managing multiple work streams and functions, meeting deadlines, and simplifying solutions, systems, and processes with clarity and detail.
? Self-Starter: Capable of initiating, organizing, and managing projects, collaborating with colleagues, and learning new tools as needed.
? Exceptional Communicator: Skilled in inspiring commitment and writing/editing persuasive materials to support program outcomes and amplify JP?s message to generate new resources.
? Adaptable and Flexible: Able to handle unexpected challenges, meet deadlines, manage competing priorities, pivot quickly as priorities change, and willing to travel if needed.

SALARY & BENEFITS

Salaries for people entering this role typically fall between $87,000 and $96,000 commensurate with relevant experience and qualifications and in alignment with internal equity. Additionally, we offer medical, dental, vision, and supplemental benefits as well as retirement plans and a generous vacation package. Contact [email protected] for assistance.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law

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