Bilingual Healthcare Customer Service Rep (Inbound) - $20/hr
Posted 2025-03-17Pay Rate: $20/hr
Holiday Availability Required...
Shifts: 2nd, some weekend shifts are required.
INBOUND
Qualifications
? We are a 24/7/365 inbound call group that needs to be available when our members need us even on the holidays
? 3 years of direct customer service experience
? Proficiency with Microsoft Office Suite
Responsibilities
? You are the first line of contact for members and must make each contact exceptional
? Gather information to determine member eligibility and appropriate course of action
? Document within and navigate multiple internal computer systems while providing exceptional quality
? Document key information clearly and concisely on customer account and the company's software system regarding information provided, received, or action taken
? Comply with all applicable compliance regulations (i.e., HIPAA), organizational policies and procedures
#INDLP
Job Type: Full-time
Pay: $20.00 per hour
Benefits:
? Work from home
Shift:
? Day shift
? Evening shift
Experience:
? Healthcare Customer Service: 3 years (Preferred)
? Inbound Customer Service: 3 years (Preferred)
? Remote CSR: 3 years (Required)
? Salesforce.com CRM software: 3 years (Required)
Language:
? Spanish (Required)
Shift availability:
? Night Shift (Required)
Work Location: Remote
For more such jobs please click here!