Virtual Assistant familiar with ConvertKit, Squarespace, Google Drive, and customer support

Hello! We (The Wild Pixel LLC) contracting hiring a virtual assistant who is able to work within the Eastern Time zone. You do not need to work specific hours but you will have tasks due in Eastern Time. For example, any tasks due Monday, 3pm will always be the 3pm Eastern. Tasks are usually given at least 48 hours in advance. Unless you request an adjusted due date, you will not have tasks due... on weekends or holidays, which will be agreed upon.

This is an independent contractor position, paid at $20/hour. There are no additional benefits or taxes withheld, though you will be issued a 1099 at the end of the year. To start, you will be capped at $200 (10 hours) per month with a plan to increase those hours over time. If you do not think you will reach $200 by the end of the month, you can suggest or request other work to meet the hours.

Pay will happen close of business on Fridays. You must submit a timesheet and invoice. Payments can happen through Venmo, Paypal, or invoicing software of your choice. You will need to sign a contract, nondisclosure, and noncompete.

You must have your own internet connection. All software you may need will be provided or paid for in advance.

You will be asked about certifications/degree but it is not a requirement or disqualification if you do not have one.
? *We do not allow subcontracting at all.**

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About The Wild Pixel LLC

We work in the Human Design space. The Wild Pixel is run by one person, Fiona Wong, with occasional help from her partner, DeShaun. Human Design is similar to astrology and MBTI. The system uses archetyping to assist others in aligning work with purpose and energy management. Our client base is diverse, from business owners to nutritionists to educators and government employees.

You can learn more about us on our website, https://thewilldpixel.com

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Tasks you will be involved in:

Answering emails. We receive 3-5 emails per week. They must be answered within 24 hours, excluding weekends. You will be given training and templates to answer with. If needed, Fiona will be on call during business hours so you can directly ask her for help.

Editing written content. We exclusively market through our blog and newsletter. Sometimes, it will need grammatical/editing check. You must be familiar with American millennial slang. You will also copy and paste SEO for blog posts as needed.

Downloading and uploading videos. We often host webinars, teach online courses, or do live calls with clients. You will be downloading those videos from Zoom or Loom and uploading them to Google Drive, Vimeo, or other specified locations.

Community management. We are launching a membership mid-September. Your role will be ensuring that Fiona responds to posts within three business days and checking to see if anyone needs customer support.

Communicating with DeShaun. DeShaun handles all financial and billing related questions.

Other tasks as agreed upon first.

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Software you must be familiar with:

ConvertKit. This is where we send out newsletters from.

Squarespace. Our website and blog.

Zoom. Where we record most videos.

Loom*. Where we prerecord videos. This is optional as it is simple to learn.

Vimeo and Google Drive. Where we upload most videos.

Gmail. Our form of communication

Heartbeat or Circle*. We are still learning this software so you are not asked to have pre-knowledge of it.

Thank you,

Fiona

• --IF YOU CONTACT ME OUTSIDE OF UPWORK, YOU WILL AUTOMATICALLY BE REJECTED. I don't care what all the virtual assistant training gurus say. If you can't follow simple instructions to respect someone's boundaries and, you won't be able to be trusted to follow instructions inside the business. Again, DO NOT PITCH OR CONTACT ME OUTSIDE OF UPWORK. YOU WILL BE BLOCKED

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