IT Information Tech - System Engineer II-IT Services ( 100% Remote)

Posted 2025-03-14
Remote, USA Full-time Immediate Start

Windstream Holdings, Inc., is a leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier partners across the U.S.
? Kinetic is a premier internet solutions provider on a mission to deliver ultra-fast, reliable internet to consumers and small businesses across the U.S., helping them Internet better?.
?... Windstream Enterprise is a leading managed services provider providing strategic communications and security products to mid-size businesses and enterprise clients.
? Windstream Wholesale provides high-capacity, high-performance networking solutions and services to other telecom carriers, data centers, content providers and enterprises.

The Windstream team provides innovative software and network solutions to connect people and empower business in a world of infinite possibilities!

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The System Engineer II IT Services is responsible for the administration, support, and enhancement of multiple enterprise platform applications.

What You'll Do:

Gathering problem examples from which to work from Working in a fast paced dynamic environment Interrupts to projects to address ad hoc requests and urgent production technical issues

Qualifications:

Technical Degree (Electrical Engineering, Network Engineering or Computer Science) 2+ years of UCaaS in a service provider environment Strong communication and technical skills, preferably within the UCaaS industry Strong understanding of telephony IP protocols (SIP, RTP, TFTP, LDAP, DHCP)

Working knowledge of IP protocols and IP networking Working knowledge of trace applications (e.g. Wireshark) Working knowledge of Linux operating systems Experience working in a VMWare environment (ESXi, VCenter etc.) Experience working in a Dev Ops environment and using Azure Dev Ops Experience working with automation and orchestration technologies, such as SALT Stack or Cloud Init is considered an asset Bash or Python scripting experience is considered an asset Experience with Mitel products is considered an asset Any minet protocol experience is considered an asset REQUIRED PHYSICAL DEMANDS Ability to work under pressure with tight deadlines and minimal supervision

REQUIRED TRAVEL Minimal, perhaps once per year.

DECISION MAKING AUTHORITY (Span and extent of authority associated with this position) Degree of autonomy in terms of troubleshooting No financial/managerial decisions necessary

CAREER DEVELOPMENT Sr System Engineer Technical Manager SIGNIFICANT OTHER FACTORS Combination of technical and business aptitude Minimum Requirements: College degree in a Technical or a related field and 2 4 years professional level experience or 6+ years professional level related Technical experience or an equivalent combination of education and professional level related Technical experience required.

Minimum Requirements: College degree in a Technical or a related field and 2-4 years professional level experience; or 6+ years professional level related Technical experience; or an equivalent combination of education and professional level related Technical experience required.

Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience The starting compensation range for this job is $67,100 to $88,100

Physical Tasks- Standing Occasionally: 0-33% | Walking Occasionally: 0-33% |Sitting Continuously: 67-100% | Bending: Occasionally: 0-33% | Crouching: Occasionally: 0-33% | Pushing-Pulling: Occasionally: 0-33% | Carrying: Occasional: 0-33% | Reaching Above Head: Occasionally: 0-33% | Lifting-Lowering >1-15 lbs: Occasionally: 0-33% | Repetitive Hand Action: Medium Dexterity: Continuously: 67-100% | Fine Manipulating: frequently: 34% - 66%Audio Visual Needs - Hearing: Continuously: 67-100%| Near Vision: Continuously: 67-100% | Far Vision: Occasionally: 0-33% | Peripheral Vision: Occasionally: 0-33%Equipment Used in Job Performance: Computer, Printer, Telephone, Basic Office Supplies, Copier

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Our Benefits:
? Medical, Dental, Vision Insurance Plans
? 401K Plan
? Health & Flexible Savings Account
? Life and AD&D, Spousal Life, Child Life Insurance Plans
? Educational Assistance Plan
? Identity Theft, Legal, Auto & Home and Pet Insurance
? [Link available when viewing the job]

Windstream CIB Statement:

Connecting people in a world of infinite possibilities. Windstream cultivates a workplace culture where innovation and belonging are the cornerstones of our success. We are dedicated to empowering every member of our team to contribute their unique talents and perspectives, fostering an environment where creativity and innovation flourish. Together, we strive to build a more welcoming and connected future, both within our organization and in the broader community we serve.

Our Employee Resource Groups:
? WinVets ? Veteran Employee Resource Group
? WOW ? Women Employee Resource Group
? WINPRIDE ? LGBTQ+ Employee Resource Group
? WBPN ? Black Professional Resource Group
? WARG ? Ability Resource Group
? LaFamilia ?Hispanic Resource Group
? AAPI - Asian American Pacific Islander Resource Group

Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, gender identity, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing.

Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.

Notice to Non-U.S. Citizens: Windstream, as a holder of licenses granted by the Federal Communications Commission, is required to notify and to obtain approval from federal regulatory agencies prior to granting certain system/network access to any non-U.S. citizen personnel. Offers of employment extended to non-U.S. citizens are contingent upon receiving the requisite approval from agencies overseeing compliance. Non-U.S. citizens are required to provide Windstream with the personal identifying information required to obtain the necessary approval prior to accessing certain systems and/or Windstream?s network. If you are not a U.S. citizen, please notify your recruiter or email [Email available when viewing the job] as soon as possible for information on Windstream?s foreign personnel disclosure and approval requirements

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