Customer Service Executive – Hiring Now – Fort Wayne

**Job Summary:**

**Job Type:** Full-Time

**Salary Unit:** Hourly

**Working Hours:** 40 hours/week

**Company:** Amazon

**State Location:** Indiana

**Benefits:** Health, Dental, Paid Training, Paid Vacations

**Description:**

Amazon is seeking a dedicated and enthusiastic Customer Service Executive to join our dynamic team in Fort Wayne, Indiana. The ideal candidate will be passionate about delivering exceptional customer service and have a keen interest in helping customers resolve their issues efficiently. If you are a problem-solver who enjoys interacting with people and providing top-notch support, we want to hear from you!

Requirements:

– High school diploma or equivalent

– Proven customer service experience

– Excellent communication skills, both written and verbal

– Ability to work in a fast-paced environment

– Strong problem-solving skills

– Basic computer skills and familiarity with CRM systems

– Flexibility to work various shifts, including weekends and holidays

Responsibilities:

– Manage large amounts of incoming calls and customer inquiries

– Identify and assess customers? needs to achieve satisfaction

– Provide accurate, valid, and complete information by using the right methods/tools

– Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution

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Customer Service Executive – Hiring Now – Fort Wayne