(EntryLevel/No Experience) Fedex Online Customer Service Jobs Remote – Part-Time

Job Summary

Job Type: Part-Time

Salary: Hourly

Company: FedEx

Location: Remote

Benefits: Flexible schedule, Opportunity for advancement, Employee discounts

Job Description

FedEx is seeking Entry-Level/No Experience Online Customer Service Representatives to join our growing team. This remote, part-time role is ideal for individuals who are enthusiastic about providing exceptional customer service and have a passion for helping others. Whether you are kickstarting your career or looking for a flexible position, this opportunity might be perfect for you!

Requirements

High school diploma or equivalent

Strong communication skills, both written and verbal

Basic computer knowledge and familiar with online tools

Ability to work independently and manage time effectively

Reliable internet connection and a quiet workspace

Customer service experience is a plus, but not required

Responsibilities

Respond to customer inquiries via email, chat, and phone

Resolve customer complaints and issues efficiently

Provide accurate information about FedEx services and policies

Document customer interactions and maintain records

Collaborate with team members to improve customer service processes

Participate in training sessions to stay updated on company offerings

Benefits

Flexible working hours

Employee discounts on FedEx services

Opportunities for career growth and development

Supportive team environment

Wellness programs

Educational Qualifications

High school diploma or equivalent

Additional certifications or training in customer service is a bonus

Company Overview

FedEx is a globally recognized leader in the logistics and transportation industry, committed to connecting people and possibilities around the world. With a strong focus on customer satisfaction and innovation, our team members are at the heart of everything we do. Join us at FedEx and be part of a company that values your contributions, offers opportunities for growth, and supports your aspirations.

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