Customer Service Jobs – Full-Time Available – Minneapolis

Customer Service Jobs – Full-Time Available – Minneapolis

Job Summary:

Job Type: Full-Time

Salary: $18 – $22 per hour

Working Hours: 40 hours per week

Company: Amazon

Location: Minneapolis, Minnesota

Benefits: Health Insurance, Dental Insurance, Paid Training, Paid Vacations, 401(k) Matching

Description:

Amazon is currently seeking enthusiastic and dedicated Customer Service Representatives to join our team in Minneapolis. As a Customer Service Representative, you will play a vital role in providing top-tier customer service and ensuring customer satisfaction. If you have a passion for helping people and thrive in a fast-paced environment, this could be the perfect opportunity for you.

Responsibilities:

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Resolve customer issues efficiently and effectively, ensuring a high level of customer satisfaction.
• Provide accurate information about products and services.
• Process orders, returns, and exchanges according to company guidelines.
• Document and track customer interactions and transactions.
• Collaborate with team members and other departments to resolve complex customer issues.
• Maintain confidentiality of customer information.

Requirements:

• High school diploma or GED required; Associate’s or Bachelor’s degree preferred.
• Previous customer service experience is a plus but not required.
• Excellent communication skills, both written and verbal.
• Strong problem-solving abilities and attention to detail.
• Proficient in using computers and customer service software.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Must be able to work flexible hours, including weekends and holidays if needed.

Benefits:

• Comprehensive health and dental insurance plans.
• Paid training programs to ensure your success.
• Generous paid vacation and sick leave policies.
• 401(k) matching to help you plan for your future.
• Opportunities for career advancement within the company.

Company Overview:

Amazon is a global leader in e-commerce and cloud computing services, dedicated to providing exceptional customer experiences. Our mission is to be Earth’s most customer-centric company, where customers can find and discover anything they might want to buy online. We value innovation, diversity, and inclusion, and we are committed to creating a vibrant work environment where our employees can thrive.

If you are passionate about customer service and are looking for a rewarding full-time position in Minneapolis, we encourage you to apply today!

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