Customer Support Executive (High Paying) – Anaheim

Job Summary

Job Type: Full-Time

Salary: $22-$28 per hour

Working Hours: 40 hours per week

Company: Amazon

Location: Anaheim, California

Benefits: Health, Dental, Paid Training, Paid Vacations, 401(k), Employee Discounts

Job Description

We are seeking a proactive and dedicated Customer Support Executive to join our dynamic team in Anaheim, California. As a Customer Support Executive at Amazon, you will play a crucial role in enhancing our customer service experience, ensuring customer satisfaction, and building strong relationships with our customers. This high-paying position offers an exciting opportunity to work in a fast-paced environment with a supportive team.

Requirements

• Excellent communication skills, both verbal and written.


• Strong problem-solving abilities.


• Ability to manage multiple tasks and priorities.


• Proficiency in MS Office and customer service software.


• High school diploma or equivalent required; Bachelor’s degree preferred.


• Previous experience in customer service or a related field is a plus.

Responsibilities

• Handle customer inquiries and complaints via phone, email, or chat.


• Provide accurate, valid, and complete information to customers.


• Identify and assess customers’ needs to achieve satisfaction.


• Follow communication procedures, guidelines, and policies.


• Take the extra mile to engage customers and build relationships.


• Maintain detailed records of customer interactions and transactions.

Benefits

• Comprehensive Health and Dental Insurance


• Paid Training Programs


• Generous Paid Vacation and Sick Leave


• 401(k) Retirement Plan with Company Match


• Employee Discounts on Amazon Products


• Opportunities for Career Advancement

Educational Qualifications

• High school diploma or equivalent required


• Bachelor’s degree in Business, Communications, or related field preferred

Experience

• 1-2 years of customer service experience preferred


• Experience with customer service software systems is a plus

Company Overview

Amazon is a global leader in e-commerce, known for its innovative and customer-centric approach. We are committed to providing our employees with a supportive and dynamic work environment where they can grow and develop their careers. At Amazon, we value diversity and inclusion, and we strive to create a workplace that reflects this commitment.

If you are a motivated individual with a passion for customer service and looking to join a thriving company, apply now to become part of the Amazon team in Anaheim!

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