Customer Support Representative – Full-Time – Scottsdale

Customer Support Representative – Full-Time – Scottsdale

Job Summary

Join our team at Amazon as a Customer Support Representative in Scottsdale, Arizona! We are offering a full-time position with a competitive salary, comprehensive health and dental benefits, paid training, and generous paid vacation time.

Job Type

Full-Time

Salary

Competitive

Location

Scottsdale, Arizona

Benefits

– Health Insurance

– Dental Insurance

– Paid Training

– Paid Vacations

Job Description

We are seeking enthusiastic and motivated individuals to join our customer support team at Amazon. As a Customer Support Representative, you will be the front line of our company, interacting with customers to resolve issues, answer questions, and provide exemplary service. Your role is crucial in ensuring our customers have a positive experience and that their needs are met efficiently.

Requirements

– High school diploma or equivalent

– Excellent communication skills, both written and verbal

– Strong problem-solving abilities

– Ability to work in a fast-paced environment

– Proficient with computer applications and basic typing skills

– Flexibility to work various shifts, including evenings and weekends

Responsibilities

– Answer incoming customer inquiries via phone, email, and chat

– Provide information about products and services to customers

– Resolve customer complaints in a timely and efficient manner

– Document interactions and follow up on outstanding issues

– Collaborate with other departments to ensure customer satisfaction

– Maintain a positive and professional demeanor

Educational Qualifications

– High school diploma or equivalent required

– College degree or coursework in a related field is a plus

Experience

– Previous experience in customer service or a related field preferred

– Familiarity with customer service software is advantageous

Company Overview

Amazon is a leading global company renowned for its innovation, customer-centric approach, and commitment to quality. We strive to create a dynamic and inclusive work environment where team members can thrive and grow. Join us in Scottsdale and be part of a team that values your contributions and helps you reach your full potential.

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