Customer Service Representative (Part-Time) – Grayson

Job Summary:

Job Type: Part-Time Customer Service Representative

Company: Grayson Inc.

Salary: Hourly rate

Working Hours: Under 4 hours per day

Benefits: Health and Dental Coverage, Paid Training, Paid Vacation

Grayson Inc, a leading company in the US, is looking for an energetic and passionate individual to join our team as a part-time Customer Service Representative. This is an excellent opportunity for anyone seeking flexible hours with benefits including health and dental coverage, paid training, and vacation.

Job Description:

As a Customer Service Representative at Grayson Inc, you will be the frontline in providing support and solutions to our customers. You will handle incoming calls, emails, and live chats, and aim to resolve customer inquiries at the first point of contact. The ideal candidate will be passionate about providing excellent customer service, have strong communication skills, and the ability to work efficiently in a fast-paced environment.

Responsibilities:

– Handle customer inquiries via phone, email or live chat

– Provide accurate, valid, and complete information to customers

– Resolve customer complaints, managing to retain and build customer relationships

– Follow up with customers to ensure their needs are met

– Collaborate with team members to improve overall customer service and company performance

Requirements:

– Excellent communication and problem-solving skills

– Ability to multi-task and prioritize effectively

– High school diploma, or equivalent

– Experience in customer service is a plus but not required

– Proficiency in MS Office and relevant computer software

– Ability to work in a team environment

Benefits:

– Competitive hourly rate

– Health and Dental Coverage

– Paid Training

– Paid Vacation

– Opportunities for career development within the company

About Grayson Inc:

Grayson Inc is a renowned US company well-known for its customer-focused approach and dedication to providing quality services. We believe in the power of team spirit and encourage our employees to grow and develop their skills within the company. We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.

If you’re someone passionate about helping others and looking for a flexible part-time role, then we would love to hear from you. Apply now and join our team!

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