Airbnb Host Assistant/Manager - Contract to Hire

About Us:

We are a busy Airbnb property management company that provides top-notch services to our guests and ensures a seamless experience for property owners. We?re looking for a reliable and detail-oriented Airbnb Host Assistant to help manage day-to-day operations, including guest communications, check-ins/outs, and ensuring properties are in perfect condition for each new... stay.

Responsibilities:

Assist with guest communications (answering inquiries, resolving issues, and providing local recommendations)

Coordinate guest check-ins and check-outs, ensuring a smooth process

Inspect and prepare properties before each guest?s arrival, ensuring cleanliness and functionality

Manage property inventory (toiletries, linens, etc.) and restock as needed

Report maintenance or repair needs to property managers

Provide exceptional hospitality, ensuring all guests have a positive experience

Handle last-minute guest requests or changes efficiently

Qualifications:

Prior experience in hospitality or customer service is a plus

Strong organizational and time-management skills

Excellent communication skills (both written and verbal)

Ability to work flexible hours, including weekends and holidays

Detail-oriented with a focus on quality and guest satisfaction

Reliable transportation to travel between properties

Tech-savvy, able to navigate apps and manage bookings

Problem-solving skills and the ability to handle unexpected situations calmly

Benefits:

Flexible schedule

Opportunity to work in a dynamic and fast-growing field

Training and support provided

Competitive hourly wage with potential bonuses

How to Apply:

Please submit your resume and a brief cover letter detailing your experience in customer service or hospitality, and why you?d be a great fit for this role

We look forward to welcoming a new team member who is passionate about delivering excellent guest experiences

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