Airbnb Host Assistant/Manager - Contract to Hire
Posted 2025-03-15About Us:
We are a busy Airbnb property management company that provides top-notch services to our guests and ensures a seamless experience for property owners. We?re looking for a reliable and detail-oriented Airbnb Host Assistant to help manage day-to-day operations, including guest communications, check-ins/outs, and ensuring properties are in perfect condition for each new... stay.
Responsibilities:
Assist with guest communications (answering inquiries, resolving issues, and providing local recommendations)
Coordinate guest check-ins and check-outs, ensuring a smooth process
Inspect and prepare properties before each guest?s arrival, ensuring cleanliness and functionality
Manage property inventory (toiletries, linens, etc.) and restock as needed
Report maintenance or repair needs to property managers
Provide exceptional hospitality, ensuring all guests have a positive experience
Handle last-minute guest requests or changes efficiently
Qualifications:
Prior experience in hospitality or customer service is a plus
Strong organizational and time-management skills
Excellent communication skills (both written and verbal)
Ability to work flexible hours, including weekends and holidays
Detail-oriented with a focus on quality and guest satisfaction
Reliable transportation to travel between properties
Tech-savvy, able to navigate apps and manage bookings
Problem-solving skills and the ability to handle unexpected situations calmly
Benefits:
Flexible schedule
Opportunity to work in a dynamic and fast-growing field
Training and support provided
Competitive hourly wage with potential bonuses
How to Apply:
Please submit your resume and a brief cover letter detailing your experience in customer service or hospitality, and why you?d be a great fit for this role
We look forward to welcoming a new team member who is passionate about delivering excellent guest experiences
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