Customer Support Executive ? Hiring Immediately

Customer Support Executive ? Hiring Immediately

Job Summary...

Job Type: Full-Time

Salary: $18 ? $22 per hour

Working Hours: 9 AM ? 5 PM, Monday to Friday

Company: Amazon

State Location: California

Benefits

? Health Insurance

? Dental Insurance

? Paid Training

? Paid Vacations

? 401(k) Plan

Description

Amazon is seeking a dedicated and enthusiastic Customer Support Executive to join our dynamic team in California. If you thrive in a fast-paced environment and have a passion for customer service, we want to hear from you!

Requirements

? High School Diploma or equivalent

? Excellent verbal and written communication skills

? Proficiency in MS Office Suite

? Ability to handle multiple tasks simultaneously

? Strong problem-solving skills

? Prior customer service experience is a plus

Responsibilities

? Provide exceptional customer support through phone, email, and chat

? Resolve product or service issues by clarifying the customer?s complaint

? Determine the cause of the problem, select and explain the best solution to solve the issue

? Expedite correction or adjustment; follow up to ensure resolution

? Maintain customer records by updating account information

? Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution

Educational Qualifications

? High School Diploma or equivalent required

? Bachelor?s degree in Communication, Business, or related field is a plus

Experience

? Minimum of 1 year of experience in customer service or a related field preferred

Company Overview

Amazon is a global leader in e-commerce and technology, consistently ranked among the world?s most innovative and admired companies. With a commitment to customer satisfaction and cutting-edge technology, Amazon provides a dynamic environment for growth and success. Join us and be part of a team that strives to make a difference every day.

Apply now to embark on a fulfilling career with Amazon

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