CVS Health Customer Support Representative (Remote) ? Apply Now
Posted 2025-03-14Job Summary
Job Type: Full-time...
Salary: Competitive, commensurate with experience
Working Hours: Standard business hours with some flexibility
Company: CVS Health
Location: Remote
Benefits: Health, Dental, Paid Training, Paid Vacations, 401(k) plan, and more.
Description
CVS Health is seeking a motivated and customer-focused individual to join our team as a Customer Support Representative. This remote position is an excellent opportunity for someone who enjoys problem-solving and helping others. As a Customer Support Representative, you will be the first point of contact for our customers and will play a critical role in ensuring their satisfaction with our products and services.
Key Responsibilities: ? Handle inbound and outbound customer calls in a professional manner ? Respond to customer inquiries via email and chat ? Provide accurate information about our products and services ? Resolve customer complaints and issues efficiently ? Maintain detailed records of customer interactions and transactions ? Collaborate with other departments to address customer needs ? Conduct follow-up calls to ensure customer satisfaction
Requirements: ? High school diploma or equivalent ? Excellent verbal and written communication skills ? Previous experience in customer service or a related field ? Strong problem-solving abilities ? Ability to work independently and as part of a team ? Proficiency with basic computer applications (Microsoft Office, etc.) ? Reliable internet connection and a quiet workspace
Educational Qualifications: ? High school diploma or equivalent (required) ? Additional certifications in customer service or related fields (preferred)
Experience:
? 1-2 years of experience in customer service or a related field
Company Overview
CVS Health is a leading healthcare innovation company with a clear mission: helping people on their path to better health. We are pioneering a bold new approach to total health by making quality care more affordable, accessible, and integrated for millions of people nationwide. From providing pharmacy services and health plans to offering walk-in medical clinics, CVS Health is transforming healthcare through innovation. Join us to be part of a company where you can make a meaningful difference in the lives of others.
If you are passionate about providing exceptional customer service and want to work in a supportive and dynamic environment, we encourage you to apply now. Start your journey with CVS Health today!
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