Entry level IT Position

The Entry-Level/Intern IT Support Specialist will assist in providing technical support for Microsoft operating systems and Microsoft Office products. This position requires no prior IT experience but does require a basic familiarity with these platforms. As a key contributor to the IT team, this individual will help end-users resolve technical issues while gaining hands-on experience and... building foundational IT skills.

Responsibilities

Respond to user inquiries and provide assistance via phone, email, or in-person.
? Troubleshoot and resolve basic hardware, software, and Microsoft Office application issues.
? Assist users with proper use of Microsoft operating systems and Office products.
? Install, configure, and upgrade software applications.
? Collaborate with senior team members to maintain IT infrastructure and troubleshoot issues.
? Maintain documentation on troubleshooting steps and system configurations.
? Support in routine system maintenance, including software updates and patches.
? Communicate technical solutions effectively to end-users.

Requirements

Basic familiarity with Microsoft Windows operating systems and Microsoft Office products.
? Strong desire to learn and develop technical skills in IT.
? Good communication and problem-solving skills.
? Ability to work both independently and in a team environment.
? High school diploma or equivalent
? Eligible for a DoD Secret Clearance or already possess a DoD Secret Clearance.
? Must meet IAT Level II certification requirements (e.g., CompTIA Security+ or similar) or be able to obtain certification within a 90-day Period.

This is an excellent opportunity for individuals looking to begin a career in IT support, offering exposure to a variety of technical challenges and professional growth while ensuring compliance with DoD cybersecurity requirements.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status

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