Complaint Handling Intake Associate (Remote/Flexible)

Posted 2025-03-15
Remote, USA Full-time Immediate Start

Employer Industry: Medical Device Manufacturing

    Why consider this job opportunity...
  • Salary up to $34.30 per hour
  • Opportunity for career advancement and growth within the organization
  • Flexible work arrangements with 100% remote work options
  • Supportive and collaborative work environment
  • Chance to make a positive impact on product quality and customer satisfaction
    What to Expect (Job Responsibilities):
  • Analyze and process complaints in a uniform and timely manner to ensure proper complaint coding and accurate assessment
  • Perform data entry and prepare reports/graphs related to special projects, complaints, and lot qualification
  • Maintain accurate documentation and files related to special projects, complaints, and lot qualification
  • Review and analyze lot documentation to identify any anomalies related to reported product failures
  • Escalate complex complaint issues as per department policies and guidelines
    What is Required (Qualifications):
  • Associate degree or equivalent combination of education and experience
  • Minimum of 1+ year of experience with data management, record keeping, and troubleshooting in the Medical Device field
  • Effective verbal and technical writing skills
  • Ability to organize and prioritize tasks effectively
  • Proficient in PC skills, including word processing, spreadsheets, and databases
    How to Stand Out (Preferred Qualifications):
  • Experience in generating and maintaining organized and accurate records
  • Ability to work effectively in a high-stress, high-energy environment
  • Quick decision-making skills based on vague or imperfect information
  • Strong communication skills to engage with multiple levels of an organization

#MedicalDevices #RemoteWork #CareerOpportunity #DataManagement #QualityAssurance

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