Senior JAMF Engineer - Apple Device Management Specialist

Description

We are seeking a knowledgeable and proactive Sr. JAMF Engineer to join our team! In this remote role, you will play a critical part in deploying, managing, and maintaining Apple devices within our organization using the JAMF Pro platform. Your responsibilities will include configuring devices, deploying applications, ensuring security compliance, troubleshooting issues, and... maintaining the smooth operation of all Apple hardware and software systems across the organization.

Company Culture and Environment

We are a dynamic IT consulting and business process outsourcing organization dedicated to supporting mid to enterprise-level clients. Our small but mighty team is adaptable and committed to making our clients successful while fostering personal and professional growth. Key attributes that contribute to success in our organization include:
? Collaboration: Excel in remote collaboration with both internal teams and clients.
? Growth Mindset: Embrace continuous learning to support team and client needs.
? Client Success: Exhibit passion for ensuring clients achieve their goals and needs.
? Humanity First: Act with honesty and transparency, fostering strong team relationships.
? Entrepreneurial Spirit: Demonstrate resourcefulness in overcoming challenges.

Career Growth and Development Opportunities

We provide opportunities for professional development and continuous learning to support your growth.

Detailed Benefits and Perks
? Remote work with some travel (2-3 times a year).
? After-hours support may be required.
? Ability to sit for prolonged periods.

Compensation and Benefits
? Competitive salary based on experience.
? Health, dental, and vision insurance.
? Retirement savings plan with company matching.
? Generous vacation and paid time off policy.

Why you should apply for this position today

If you?re ready to take on an exciting role and make a positive impact, we?d love to hear from you!

Skills
? Deep experience with JAMF Pro management and configuration.
? Proven track record of implementing zero-touch deployment processes.
? Proficient in scripting for automation (Shell, Python, etc.).
? Strong skills in application management, including software licensing and compliance.
? Experience in security compliance enforcement.
? Mastery in administering patch management processes.
? Excellent communication and service skills for user support.
? Familiarity with network troubleshooting and VPN configurations.
? JAMF 300 certification is required.

Responsibilities
? Utilize your expertise in administering and configuring JAMF Pro environments to effectively manage macOS and iOS devices.
? Implement zero-touch deployment processes for new devices through Apple?s Automated MDM Enrollment (DEP) and JAMF Pro.
? Create and manage scripts to automate device management tasks, software installations, and system updates.
? Oversee the packaging, deployment, and updating of applications using JAMF Pro, including software licensing management and compliance.
? Enforce security policies and configurations (e.g., FileVault, firewall, encryption) to ensure adherence to organizational and regulatory standards.
? Administer operating system and application patching processes to ensure devices remain up-to-date and secure.
? Deliver outstanding technical support for macOS and iOS issues related to system performance, software installation, and network connectivity.
? Regularly monitor device health, usage, and compliance, providing detailed reports and insights to management.
? Troubleshoot network issues and manage VPN configurations effectively.
? Use your strong problem-solving skills, attention to detail, and ability to work independently or collaboratively to achieve high-quality outcomes for customers and the team.

Qualifications
? Experience Must-Haves:
? Deep experience with JAMF Pro management and configuration.
? Proven track record of implementing zero-touch deployment processes.
? Proficient in scripting for automation.
? Strong skills in application management, including software licensing and compliance.
? Experience in security compliance enforcement.
? Mastery in administering patch management processes.
? Excellent communication and service skills for user support.
? Familiarity with network troubleshooting and VPN configurations.
? JAMF 300 certification is required.
? Experience Should-Haves:
? Developed and maintained documentation for device management processes.
? Conducted training sessions for IT staff and end-users on best practices for Apple devices.
? Bachelor?s degree in Information Technology, Computer Science, or a related field.
? Enterprise-level experience with JAMF Pro and Apple device management.
? Familiarity with security standards and protocols (e.g., encryption, MDM security frameworks).
? Experience Like-to-Haves:
? Knowledge of additional device management platforms (e.g., Intune, SCCM).
? Understanding of Active Directory integration with Apple devices.
? Familiarity with Apple School Manager or Apple Business Manager.

Education Requirements
? Bachelor?s degree in Information Technology, Computer Science, or a related field.

Education Requirements Credential Category
? Bachelor?s Degree.

Experience Requirements
? Enterprise-level experience with JAMF Pro and Apple device management.

Why work in Minneapolis, MN

Minneapolis offers a vibrant cultural scene, beautiful parks, and a strong tech community, making it an attractive place to live and work. The city is known for its high quality of life, diverse food options, and a supportive environment for professional growth

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