Remote Customer Service Representative

Responsibilities:
• Provide exceptional customer service to clients via phone, email, and chat
• Answer incoming calls and respond to customer inquiries in a professional and timely manner
• Assist customers with product information, order status, and issue resolution
• Process orders, returns, and exchanges accurately and efficiently
• Maintain customer accounts and update information as needed
• Analyze customer needs and recommend appropriate products or services
• Conduct outbound calling campaigns to follow up with customers or promote new products/services

Requirements:
• Previous experience in a customer service role preferred
• Excellent communication skills, both verbal and written
• Strong problem-solving abilities and attention to detail
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Proficient computer skills, including knowledge of Microsoft Office Suite
• Ability to analyze customer needs and provide appropriate solutions
• Must... be able to work flexible hours, including evenings and weekends if required

If you are a motivated individual with a passion for providing outstanding customer service, we would love to hear from you. Apply today to join our team of dedicated Customer Service Representatives!

Job Type: Part-time

Pay: $15.00 - $17.00 per hour

Expected hours: No more than 28 per week

Benefits:
? 401(k)
? 401(k) matching
? Flexible schedule

Shift:
? 10 hour shift
? 4 hour shift
? 8 hour shift
? Day shift
? Evening shift
? Morning shift
? Night shift
? Overnight shift

Work Location: Remote

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