Full & Part Time Retail Sales Associate

Job Description:

At Kohl's, our strategy is to become the most trusted retailer of choice for the active and casual lifestyle. Be part of a team culture that values diversity and inclusion, works hard to help each other succeed, and celebrates each other's wins to deliver a best-in-class experience for our customers...

Responsibilities: ? Creates a friendly and welcoming environment by greeting and offering assistance to customers ? You are the face to the customer ensuring they remain the top priority while balancing tasks and routines ? Smiles and Says Hi! Greets all customers and associates, assists in a friendly, courteous manner and adheres to the Yes We Can policy efficiently resolving customers questions and requests ? Consistently uses the 5 step GREAT program while interacting with customers: Greets and Engages Customer, Requests Credit, Explains Savings, Asks to Complete the Survey and Thanks the Customer ? Able to learn and adapt to current technology to assist customer needs ? Delivers the highest level of customer service through effective problem solving ? Solicits, opens and activates Kohls Charge applications and loyalty programs ? Ensures that all cash handling procedures are done in accordance to policy and procedure ? Complete transactions accurately and efficiently while engaging customers ? Flexible and willing to cross-train and work in other areas of the store, as needed ? Adherence to Kohl's policy and procedures ? Regular attendance

Preferred Qualifications: ? No education or experience required. ? Must be at least 16 years of age or older. ? Written and verbal communication skills with the ability to influence in a clear and concise manner. ? Naturally curious; desire to learn. ? Commitment to valuing diversity and contributing to an inclusive work environment

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