LCD Technical Training Consultant: Internal Only - Olympia/Telework

Description

The ideal candidate will have strong professional experience training/teaching adult learners, they will have experience developing remote, classroom and blended learning materials for professional employees. They will have experience using eLearning development software like Articulate, Camtasia, etc. and have knowledge and experience with delivering technical training on software... applications. They will exemplify the agency values of integrity, kindness, equity, and inclusion and will have a proven track record for providing superior service and interacting with people who are from a wide variety of backgrounds, ethnicities, and beliefs.

As the Leave and Care Division (LCD) Technical Training Consultant, you will provide technical expertise on delivering training to Leave and Care technicians, specialists, managers, and supervisors. You'll develop and deliver specialized training on the technical systems and processes related to the work of the Leave and Care Division; ensuring that both new and existing staff are skilled in the use of the LCD CRM system, external facing portal and various software applications needed for their jobs. Additionally, you will help to instill in staff a passion for the work of the Leave and Care Division. If you have passion and can get creative in training people, if you can communicate clearly and effectively, then we want you to apply. This is a full-time/permanent position that is primarily telework, may require the ability to travel statewide, and may be required to attend in-office meetings or events as necessary.
NOTE: This opportunity is available to current internal Employment Security Department employees only.

Please submit only the required documents as noted below and ensure all Personal Identifying Information (PII) such as Social Security numbers etc. are edited out of your materials for privacy.
Duties

You will provide remote and on-site procedural/technical training related to LCD programs, including state laws, Agency policies, operational procedures, and technical systems. Develop eLearning and classroom curricula, subject matter expertise in the job functions required of LCD technicians and specialists, and research program activities, conduct assessments as required.

Some of what you'll be doing:
? Coordinate with training team or subject matter experts to provide training to LCD staff, prepare training and orientation materials, and conduct presentations.
? Develop training materials to include handouts, job aids, models, multimedia visual aids, video tutorials and PowerPoint presentations.
? Working with subject matter experts, develop content consistent with adult learning theory principles suitable to build into eLearning modules.
? Coordinate with training team and subject matter experts to prepare classroom curricula, training, and materials consistent with state law and operational policies.
? Select and/or create e-learning training curriculum for the LCD.
? Research advancements in technologies and methods associated with e-learning, online training platforms, and curricula development.

To request a detailed position description, click here.

Qualifications

Required:

A combination of education or relevant experience such as technical system database training equivalent to six (6) years which includes a minimum of two (2) years of training/teaching adult learners.

OR: One (1) year as a WA Paid Leave specialist.

OR: A certificate from an accredited institution of higher education in classroom curricula development, instructional design, eLearning design and development or closely related specialty, and two (2) years of experience training/ teaching adult learners.

OR: A Bachelor's degree in public education, adult education or closely related field and two (2) years of experience training/ teaching adult

OR: A Master?s degree in education, social science, public administration, or a related field AND one (1) year of experience training/teaching adult learners.

Education to Experience Equivalences:Associate Degree = 2 years | Bachelor Degree = 4 years | Masters or Higher = 5 years

Preferred:
? Additional years of experience developing remote, classroom and blended learning materials for professional employees.
? Experience using eLearning development software like Articulate, Camtasia, etc.
? Knowledge and experience with applying Adult Learning Theory and Social Learning Theory in educational environments.
? Knowledge and experience with delivering technical training on software applications.

Additional Requirement of Employment:
? Must be able to pass Unemployment Insurance (UI) & Paid Family and Medical Leave (PFML) claim and fraud check.

Submit your Cover Letter and Resume with your Online Application through the "Add Attachments" field. A resume will not substitute for the "work experience" section of the application or vice versa. Applications with blank fields, or supplemental question responses with comments such as "see attachments" may be considered incomplete.
Supplemental Information

Our agency's mission and values drive every decision that we make, determine how we interact with others, and are at the core of who we are. We value Access, Love, Belonging, Equity, and Stewardship. We understand that a work environment that respects your work/life balance is key; that's why many of our positions are eligible for flexible work schedules and teleworking opportunities. Through support, value, and trust, our employees are empowered to grow and develop into their best self.

Opportunity for All
We strive to create a working environment that includes and respects cultural, ethnic, racial, religious, sexual orientation, and gender identity diversity. Women, racial and ethnic minorities, people with disabilities, people over 40 years of age, people with religious beliefs, veterans or people with military status, and people of all sexual orientations and gender identities are encouraged to apply.

The Employment Security Department is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities.

If you are a person needing assistance in the application process, if you need this job announcement in an alternate format, or if you have general questions about this opportunity, please contact Jeanette Nelson or the Talent Acquisition Team, or Washington Relay Service 711. If you are having technical difficulties creating, accessing, or completing your application, please contact [email protected] or (360) 664-1960 or toll free (877) 664-1960, Washington Relay 711. **This organization participates in E-Verify

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