Remote Customer Service Agents $18/hr at Omni Interactions

Location: International, Anywhere; 100% Remote; Freelance

Omni supports many clients. Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies...

You will interact with customers primarily through inbound phone calls and possibly chat/email, helping them with all their needs.

Schedule:

Flexible work schedule options available, with the majority of work hours during weekdays and daytime. You have the opportunity to create a work schedule that works best for you.

Earnings & Revenue:

Contract earnings vary by client, with competitive rates typically around $18 per hour. Pay is determined by your phone call status when assisting customers, with additional incentives available based on client and performance metrics.

Required Skills for Successful Contractors:
Exceptional written and verbal communication skills
Proven track record in customer service and delivering outstanding customer care
Keen attention to detail with strong problem-solving skills
Friendly, empathetic tone, and professional demeanor
Self-motivated, proactive, and resourceful mindset
Proficient in using technology, including computer applications and software

Important Information

Technology & Equipment Requirements: Quiet and secure work environment during working hours Personal computer with a minimum of 8GB RAM (tablets and Chromebooks are not permitted) Wired USB headset with microphone for clear communication High-speed wired internet with a minimum of 10 Mbps download speed for seamless connectivity Operating system of Windows 10 or Windows 11 (some clients may accept AppleOS) Valid and up-to-date antivirus software installed Smart phone, Android tablet or iPad is required for program work, along with an authentication app

Work Environment Requirements: Quiet, uninterrupted space Organized desk area

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