Front desk assistant ( Remote)
Posted 2025-03-14
Remote, USA
Full-time
Immediate Start
We are seeking a highly organized and personable Front Desk Assistant to provide administrative and customer support from a remote location. As a Remote Front Desk Assistant, you will serve as the first point of contact for clients, visitors, and employees, handling inquiries, scheduling appointments, managing correspondence, and supporting various office functions. This role requires excellent... communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
Key Responsibilities: ? Client Communication: Answer phone calls, emails, and chat inquiries professionally and promptly. Direct inquiries to the appropriate team members as needed. ? Appointment Scheduling: Manage and schedule appointments, meetings, and conference calls. Coordinate with internal teams and clients to ensure smooth scheduling and follow-ups. ? Data Entry & Document Management: Handle incoming and outgoing correspondence, maintain accurate records, and enter data into systems. Ensure that documents are properly filed and organized. ? Customer Service: Provide exceptional customer service by addressing and resolving inquiries or issues efficiently and with a positive attitude.
Preferred Qualifications: ? Experience with virtual receptionist tools or CRM systems. ? Knowledge of additional languages is a plus, especially for international or diverse customer bases
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