Pharmacy Tech Support Call Center Representative (Work from Home anywhere in the US)

Posted 2025-03-15
Remote, USA Full-time Immediate Start

Employer Industry: Life Sciences and Healthcare

    Why consider this job opportunity:
  • Salary up to $18.00 per hour
  • Opportunity for conversion to a full-time employee with the employer
  • Work remotely from anywhere in the U.S.
  • Supportive and diverse corporate culture that values teamwork and inclusiveness
  • Chance to make a positive impact on patient support programs
    What to Expect (Job Responsibilities):
  • Provide initial support for customer requests via telephone, email, fax, or other available means of contact
  • Quickly assess user issues and provide first-level support for problem resolution
  • Document information specific to resolutions and escalate unresolved issues to the appropriate area
  • Recognize operational challenges and suggest recommendations to management as necessary
  • Ability to work 40 hours per week under moderate supervision
    What is Required (Qualifications):
  • High School Diploma or equivalent
  • Pharmacy Technician experience required
  • HIPAA certified
  • Call center experience (3+ years preferred)
  • Experience in medical claim processing is a plus
    How to Stand Out (Preferred Qualifications):
  • Bi-lingual (English/Spanish) is a plus

#LifeSciences #Healthcare #RemoteWork #PatientSupport #CareerOpportunity

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