Remote Pharmacy Technician

Job Title: Remote Pharmacy Technician

Pay Range: $20-$22/hr

Contract: 4 months W2 contract to start (potential to extend & convert to FTE)

Work Location: Remote but HQ is in Michigan, US

Work Schedule: 8.5 hour shifts (30 min lunch included) within the 8am - 9pm timeframe

Job Description:

This Pharmacy Technician Role is within a remote contact center. We service health care payer Medicare Part D Members and Providers. Our goal is to handle Member and Provider inquiries concerning benefits and coverage determinations. Our timeframes are extremely tight (urgent 24 hours, standard 72 hours).

? Work on the pharmacy help desk handling prior authorization requests from doctors' offices.
? Requests are received via fax, mail, email, phone and electronic PA system
? Receive and respond to member questions about their pharmacy benefit
? Work from home ? private and quiet workspace required

Qualification:
? Retail Pharmacy experience ? at least 2 years
? Good computer skills (Typing, outlook, excel, etc)
? Good fundamental knowledge of drug names and drug classes
? Exceptional Customer Service
? Detail Oriented
? Ability to multi-task
? Willingness to accept change

Preferred Skills/Experience ? Optional but preferred skills/experience. Include:
? Call center experience
? CMS knowledge

Education/Certifications ? Include:
? CPhT preferred (Certified Pharmacy Tech licensed)

Education/Certifications ? Include:
? High School Diploma
? 2 years of college preferred

Company DescriptionAbout Kyyba:
Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances.
At Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development.

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