Customer Service Representative/Merchandiser

Overview
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support in a fast-paced retail environment. Your ability to communicate effectively and handle transactions accurately will be key to ensuring customer satisfaction and loyalty.

Duties
• Greet customers warmly and assist them with inquiries regarding products and services.
• Process sales transactions efficiently using cash registers or POS systems, ensuring accuracy in cash handling.
• Maintain knowledge of store promotions, products, and services to effectively sell and upsell items.
• Assist with stocking shelves and maintaining inventory levels to ensure product availability.
• Address customer complaints or concerns promptly and professionally, striving for effective resolutions.
• Collaborate with team members to create a positive shopping experience for all customers.

Requirements
• Previous experience in a grocery store or retail environment is preferred.
• Familiarity with cash registers, POS systems, and cash handling procedures is essential.
• Strong communication skills, both verbal and written, are necessary for effective customer interaction.
• Bilingual candidates are highly encouraged to apply as this can enhance customer service capabilities.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• A positive attitude and a willingness to learn are crucial for success in this role.

Job Types: Full-time, Part-time

Pay: $18.00 - $27.00 per hour

Shift:
? Day shift

Work Location: In person

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