Rockstar Virtual Assistant Needed for a Company in the Trade Industry

We are looking for enthusiastic, highly organized, and tech-savvy Virtual Assistants to act as CSRs and Admin Support!

We are a boutique service provider specializing in trades and home services, deeply invested in the well-being of our team members and clients alike.

Currently, we seek customer service representatives who are ready to take on a significant role. Responsibilities include managing company communications via phone and email and utilizing the CRM system. As part of a close-knit team, your contributions will be impactful.

Responsibilities:

• Handle customer inquiries via phone, email, and chat in a timely and professional manner
• Provide administrative support such as data entry, file management, and scheduling appointments
• Use problem-solving skills to resolve customer issues
• Be tech-savvy and have the ability to learn and use new tools and systems
• Knowledge or past use of CRMs is a plus
• Experience in the Home Service Industry is a plusRequirements:- Proven experience in customer service/virtual assistant
• Strong communication and interpersonal skills
• Excellent time-management and organizational skills
• Ability to multitask and prioritize tasks effectively
• High attention to detail
• Proficiency in Microsoft Office Suite and Google Suite
• Knowledge of Jobber and HouseCall Pro a plus
• Familiar with CRMsIf you are someone who thrives in a fast-paced environment and enjoys taking on responsibility, then we want to hear from you!

To apply:Send an email to apply @ninjava.com and attach a 60-second video introduction as well as your CV/resume.

Job Type: Full-time

Pay: $5.00 - $8.00 per hour

Expected hours: 25 ? 40 per week

Schedule:
? 8 hour shift

Work Location: Remote

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