ServiceNow IT Asset Management (ITAM) Developer

Skills:
HAM pro, SAM pro, SAM, HAM, Scripting, integration, implementation, ITAM,

Job Title: ServiceNow IT Asset Management (ITAM) Developer

Experience: 8+ years

Job Location: Remote / Coimbatore / Hyderabad

Job Type: Full-time

Job Summary: We are looking for a seasoned ServiceNow IT Asset Management (ITAM) Developer to join our team. The ideal candidate will have extensive experience in Software Asset Management (SAM/SAM Pro) and Hardware Asset Management (HAM/HAM Pro), along with strong scripting, integration, and implementation skills. This role involves developing and enhancing our ITAM solutions to optimize asset utilization and compliance.

Key Responsibilities
? Design, develop, and implement IT Asset Management solutions using ServiceNow, focusing on SAM and HAM modules.
? Collaborate with stakeholders to gather requirements and translate them into effective technical solutions.
? Customize and configure ServiceNow ITAM applications to meet business needs, ensuring adherence to best practices.
? Develop scripts (JavaScript, GlideScript) for automation and custom functionalities within ServiceNow.
? Integrate ServiceNow ITAM with other enterprise systems and applications to ensure seamless data flow and reporting.
? Perform system upgrades and patch management, ensuring minimal disruption to operations.
? Monitor and maintain the performance of ITAM applications, identifying and resolving issues proactively.
? Provide technical guidance and support to team members and end-users.
? Conduct training sessions and create documentation for new features and processes.

Qualifications
? Bachelor's degree in Computer Science, Information Technology, or a related field.
? 8+ years of experience in ServiceNow development, with a focus on IT Asset Management (SAM/SAM Pro, HAM/HAM Pro).
? Strong proficiency in JavaScript, HTML, CSS, and SQL.
? Extensive experience with ServiceNow ITAM modules and related functionalities.
? Familiarity with REST/SOAP APIs for integrations.
? Knowledge of ITIL processes related to asset management.
? ServiceNow Certified Application Developer or other relevant certifications preferred.
? Excellent analytical, problem-solving, and communication skills.
? Ability to work collaboratively in a remote or hybrid environment.

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