Web Chat Specialist - Remote Work

Posted 2025-03-15
Remote, USA Full-time Immediate Start

Job Description:GrubHub is seeking a motivated and energetic Web Chat Specialist to join our team on a part-time basis. This is a remote work position based in Columbus, Ohio, US, with the opportunity for entry-level professionals to gain valuable experience in the fast-paced world of online customer service.Responsibilities:- Engage with customers through web chat to provide support, answer questions, and resolve issues in a timely and professional manner- Utilize strategic planning skills to identify opportunities for improving the customer experience and increasing customer satisfaction- Present information clearly and effectively to customers, ensuring that they have a positive interaction with the company- Work collaboratively with team members to exceed customer expectations and deliver delight in every interactionRequirements:- No prior experience required, but a willingness to learn and grow in a fast-paced environment- Energetic and resilient personality traits to handle a high volume of customer inquiries- Strong strategic planning skills to identify and implement solutions to customer issues- Excellent presentation skills to effectively communicate with customers and team members- Ability to work independently and as part of a team in a remote work environmentBenefits:- Parental leave for eligible employees- Dental insurance coverage- Company transportation options for eligible employeesWorking Environment:At GrubHub, we focus on exceeding customer expectations and delivering delight in every interaction. Our team is dedicated to providing exceptional customer service and creating a positive experience for all customers.Deadline to Apply:August 31, 2024Equal Opportunity Statement:GrubHub is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We welcome applicants of all backgrounds and encourage individuals with disabilities to apply.How to apply:Apply on GrabJobs and you will be notified if shortlisted for the job.Original job Web Chat Specialist - Remote Work posted on GrabJobs ?. To flag any issues with this job please use the Report Job button on GrabJobs.

Apply Job!

For more such jobs please click here!

Similar Jobs

Back to Job Board