Collections/Client Relations - REMOTE
Posted 2025-04-29Responsibilities
? All collection related activities, including, but not limited to follow-up inquiries, negotiating with past due accounts and maintaining cash receipts.
? Communicate with premier clients on a near day-to-day basis.
? Project Management on all client projects to ensure high quality and timely completion.
? Creating, implementing and enforcing collection manual for proper procedures which would ultimately help improve collections efforts.
? Act as primary contact for client inquiries and ensure requests are handled in a timely manner.
? Management of the administrative and client relations activities.
? Contributing to client retention efforts by maintaining strong and proactive relationships with clients through e-mail, meetings, networking and phone contact.
? Preparing monthly/quarterly collections reports, including but not limited to cash and client reports.
? Working closely with marketing and sales departments in creating and drafting promotional materials.
Managing and prioritizing multiple responsibilities and projects as assigned.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
? 401(k)
? 401(k) matching
? Dental insurance
? Health insurance
? Paid time off
? Vision insurance
Work Location: Remote
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