Aetna Customer Support Remote Jobs - Part Time - Online Remote Job
Posted 2025-03-15Join our dynamic team as a Remote Customer Support Specialist for Aetna, a leading healthcare company committed to improving the quality of health care for millions of people. In this role, you'll be at the forefront of delivering exceptional customer service experiences in a remote setting. You'll engage with Aetna members, providing guidance, resolving inquiries, and ensuring their needs are met with professionalism and empathy.
<strong>What You Will Do:</strong>
<ol>
<li><strong>Provide Exceptional Customer Service:</strong>?Respond to inquiries from Aetna members via various communication channels including phone, email, and chat with a focus on delivering exceptional service.</li>
<li><strong>Problem Resolution:</strong>?Investigate and resolve member issues efficiently and effectively, demonstrating a commitment to first-call resolution.</li>
<li><strong>Educate and Inform:</strong>?Empower members by providing accurate information about Aetna products, services, and benefits.</li>
<li><strong>Documentation:</strong>?Maintain detailed and accurate records of all customer interactions and transactions.</li>
</ol>
For more such jobs please click here!