Customer Service Representative / 60738
Posted 2025-03-14
Remote, USA
Full-time
Immediate Start
Customer Service Representative
Hours: M-F, 8-5 | Pay: $25 - $28/hr DOE
Are you a detail-oriented customer service professional with a knack for handling fast-paced environments? Join a stable, well-established company with a big-business feel and a family-friendly atmosphere! We?re looking for a Customer Service Representative to support client needs and facilitate smooth, timely shipments. This is a temporary to hire opportunity.
Responsibilities: ? Accurately enter and maintain sales orders, and process paperwork for daily shipments. ? Coordinate customer requests, including quoting and tracking expedite orders. ? Communicate product details and updates with customers via phone and email. ? Monitor customer portals to ensure timely response to order changes and requests. ? Support production scheduling, handle Return Material Authorizations, and prepare regular management reports. ? Assist with data analysis, inventory, and continuous improvement initiatives.
Qualifications: ? 2-4+ years of customer service experience, ideally in manufacturing. ? Strong Excel and computer skills; familiarity with Microsoft Office. ? Excellent communication, phone etiquette, and interpersonal skills. ? Bachelor?s degree preferred, Associate's or relevant 2-year degree required.
For immediate consideration, please submit your resume to [email protected].
CPS Recruitment is an EOE.
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