Associate Sales Representative (Renewals)

This a Full Remote job, the offer is available from: United States, Costa Rica, California (USA)

Job Title:
Associate Sales Representative (Renewals)

Job Description
The Associate Sales Representative (Renewals) is responsible for demonstrating the value and benefits of our client?s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.

You will:
? Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities
? Provide accurate weekly/ monthly/ quarterly sales forecast
? Mastery of product knowledge and technical understanding of services to assess client requirements
? Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
? Manage external competitive pressures and handle objections to retain customers or win new customers
? Manage high volume of customer contacts through phone and email each day ? majority of communication is outbound
? Work with your team and management to provide a professional experience during all interactions with customers and prospects
? Maintain the customer management system (CRM) to ensure all relevant data is captured
? Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
? Work with a team and report directly to a Sales Manager

You have:
? 1+ years of experience working in a customer service or sales capacity
? Highschool diploma, mandatory
? Experience working with Salesforce.com or similar CRM
? Minimum B2 English level
? Prior success in achievement of personal and team sales quota/goals
? Experience in high-volume calling
? Experience learning new technology and data
? Problem solving skills
? Excellent knowledge of MS Office programs
? Experience or willingness to work from home

Location:
CRI Work-at-Home

Language Requirements: English (Required), Spanish (Required)

Time Type:
Full time

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This offer from "Concentrix" has been enriched by Jobgether.com and got a 79% flex score.

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