Remote- Customer Service / Live Chat Agents WFH
Posted 2025-03-15
Remote, USA
Full-time
Immediate Start
- Are you passionate about providing exceptional customer service from the comfort of your own home? Do you thrive in a fast-paced environment and enjoy connecting with people? If so, we have the perfect opportunity for you!Morrison Spowart is currently seeking Remote Customer Service / Live Chat Agents to join our team on a part-time basis. As a WFH (work from home) agent, you will have the flexibility to work from anywhere while still making a positive impact on our customers.? *Job Overview:**As a Remote Customer Service / Live Chat Agent, you will be responsible for assisting customers with inquiries, resolving issues, and providing top-notch support through live chat. You will serve as the first point of contact for our customers and play a crucial role in enhancing their overall experience with our company.? *Responsibilities:**
- Respond to customer inquiries promptly and professionally via live chat
- Provide accurate information about products, services, and policies
- Resolve customer issues and complaints in a timely manner
- Escalate complex issues to the appropriate team members
- Maintain a positive and empathetic attitude towards customers at all times
- Meet and exceed customer satisfaction goals ? *Requirements:**
- Previous customer service experience is preferred
- Excellent communication skills, both written and verbal
- Strong problem-solving abilities and attention to detail
- Ability to multitask and prioritize in a fast-paced environment
- Proficiency in using live chat platforms and CRM systems
- High-speed internet connection and a quiet workspace
- Must be available to work flexible hours, including evenings and weekends Please note that Morrison Spowart adheres to Equal Employment Opportunity guidelines and does not inquire about criminal backgrounds during the hiring process.Salary Range: $15 to $25 per hourIf you are ready to take on a rewarding customer service role from the comfort of your home, apply now to join our team as a Remote Customer Service / Live Chat Agent!
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