Loan Officer Assistant

About the position

The Loan Officer Assistant at United Trust Bank plays a crucial role in supporting mortgage loan officers to enhance loan production levels. This position involves direct interaction with customers, loan officers, and processors to ensure a seamless customer experience and timely loan closings. The role is based in Perkasie, PA, and is not remote, requiring full-time commitment with a pay range of $20 to $25 per hour plus bonuses.

Responsibilities
? Assist in reviewing mortgage loan applications and documentation, including phone and computer work, printing, copying, scanning, and emailing documents.
,
? Review mortgage loan disclosure packages and deliver them to the borrower.
,
? Create rate disclosure and re-disclosure packages and deliver them to the borrower.
,
? Review documents and entire loan files to prevent problems by highlighting deficiencies and notifying the mortgage loan officer or loan processor.
,
? Clarify and correct information and obtain additional information as necessary via phone or email.
,
? Provide general clerical and phone support to loan officers and/or loan processors as needed.
,
? Work with management to provide support in various stages and areas of lending and processing as needed.
,
? Assist in managing a pipeline consisting of conventional FHA, VA, USDA, and NonQM loans.
,
? Deliver appraisals and/or property valuations to the borrower and retrieve proof of receipt.

Requirements
? Ability to deliver polite, educated, and professional customer service over the phone and in person.
,
? Ability to handle a variety of administrative tasks; knowledge of general banking regulations and procedures.
,
? Strong/advanced computer abilities, including Microsoft Word, Microsoft Excel, and Microsoft Outlook, as well as internet navigation, social media, and CRM systems.
,
? Ability to take on responsibility, show initiative, use sound judgment, and make and act on decisions.
,
? Knowledge of lending terminology and the ability to speak with borrowers regarding lending requirements.
,
? Prior experience with client relationships and the ability to cultivate new relationships.
,
? Excellent communication (verbal and written) and customer service skills.
,
? Encompass experience is a plus.
,
? Prefer 2 years' experience as a licensed Loan Officer or high volume processor.
,
? High school diploma.

Nice-to-haves
? Experience in mortgage servicing.

Benefits
? 401(k)
,
? 401(k) matching
,
? Dental insurance
,
? Employee assistance program
,
? Employee discount
,
? Health insurance
,
? Health savings account
,
? Life insurance
,
? Paid time off
,
? Referral program
,
? Vision insurance
,
? Wellness program
,
? Bonus opportunities

Apply Job!

For more such jobs please click here!