SIU Investigator ? Car

Remote, United States | Claims Experience | Full-time

Not your everyday company

Lemonade completely reinvented how insurance works. As a customer-centric tech company, we created an insurance experience that is smart, instant, and delightful.

At Lemonade, you'll be working with a group of like-minded makers, who get a kick out of moving fast and delivering great products. We surround ourselves with some of the smartest, most motivated, creative people who are filled with positive energy and good karma.

Unlike most publicly traded companies, we're nimble and efficient. We take pride in the fact that we still think and operate like a startup. We don't care much about titles and hierarchy and instead focus on innovation, bold moves, and challenging the status quo.

We're built as a lean, data-driven organization that relies on a common understating of objectives and goals to provide teams with autonomy and ownership. We don't like spending our days in meetings and we skip committees... altogether. At Lemonade, there's no such thing as going over someone's head. We have zero tolerance for bureaucracy, office politics, and lean-back personalities.

As a Public Benefit Corporation and a certified B-Corp, we deliver environmental and social impact using our products and tech. Through our Giveback program, we partner with organizations such as the ACLU, New Story, The Humane Society, Malala Fund, American Red Cross, 360.org, charity: water, and dozens of others, and have donated millions towards reforestation, education, animal rights, LGBTQ+ causes, access to water, and more.

Awarded 'best workplace'

Best Workplace and Best-Led Company by Inc. Magazine

"World Changing" by Fast Company

Recognized as a World Changing Idea by Fast Company Magazine

Ranked #1 Home insurance in America

Won best renters and homeowners insurance in America by US News, and others

Best Pet Insurance in America

Rated "Best Overall Pet Insurance" by Better Homes & Gardens

Rated 4.9 on the App Store

Among the highest rated apps of all time

What you're applying for

We are seeking a claims professional with SIU Investigative experience in the car space.

In this role, you'll utilize cutting-edge tools for fraud detection and investigation, while working with our Data Science team on creating processes and fraud deterrence tools.

What you'll do
Perform in-depth investigations into suspected fraudulent activities, including insurance fraud, employee misconduct, and other forms of financial or operational abuse.
Collect and analyze evidence from multiple sources, including documents, databases, interviews, and surveillance footage.
Conduct interviews with witnesses, claimants, and suspects to gather information and obtain statements.
Compile detailed investigative reports that outline findings, conclusions, and recommendations for corrective actions.
Work with law enforcement agencies and other external organizations to support criminal investigations and legal proceedings.
Ensure the confidentiality and security of sensitive information throughout the investigation process.
Monitor and ensure adherence to company policies, industry regulations, and legal requirements.
Provide training and education to employees on fraud prevention and detection techniques.
Keep abreast of industry trends, emerging threats, and best practices in fraud investigation and prevention.

What you'll need
Bachelor's degree in Criminal Justice, Criminology, Business Administration, or a related field, preferred
Minimum of 3-5 years of experience in fraud investigation, law enforcement, or a related field.
Certified Fraud Examiner (CFE), Certified Insurance Fraud Investigator (CIFI), or similar certification, preferred.
Ability to analyze data, plan case strategy, prepare case reports, and partner with Claims team members to prove or rule out suspect factors on property losses.
Tech savvy and comfortable with advanced investigative tools (ISO, Accurint, TLO, etc.)
Working knowledge of investigative techniques for Physical Damage, Bodily Injury, and PIP/Medical Payments fraud.
Able to create and implement investigative processes.
Enthusiasm about learning and adapting to the exciting world of AI, as a commitment to ongoing growth in this field is a fundamental part of Lemonade culture.
Please note that we are unable to sponsor applicants for work visas

Unfortunately, we cannot consider applicants from these states; Colorado, California, Montana, Hawaii, New Mexico and Puerto Rico

Lemonade's US base salary range for this full-time position is $55,000 - 60,000 plus equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Speak to your recruiter to hear more about the specific salary range for your preferred location.

Things to know...

Lemonade is an equal opportunity employer committed to diversity and inclusivity. We never discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you require reasonable accommodations due to religious beliefs, pregnancy, or disabilities, let us know at any time

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