Fraud Field Investigator (Hybrid)

Overview: Investigates multiple internal and external fraud cases within assigned region. Conducts interviews as appropriate. Properly documents investigative results and provides recommendations for next steps as appropriate. Ensures cases within assigned region are researched, documented and completed in accordance with departmental, regulatory and compliance standards. Primary Responsibilities: Complete investigations within the Enterprise Security Investigations program ensuring adherence to accepted standard practice. Serve as point of contact between Retail Banking, business partners and local, state and Federal authorities. Deliver professional investigative results in sensitive and high-risk incident situations. Leverage internal and external resources in the completion of investigations as required. Conduct informational and/or investigative interviews to obtain information to confirm facts and support investigative findings. Ensure appropriate case management and integrity of case files and investigative data. Interpret investigative information and provide feedback and consultation to strengthen and improve business processes. Deliver professionally written investigative reports incorporating all evidence required to support investigative findings and identify causal factors to facilitate post-incident reviews. Attend safety committee meetings to educate branch management and sales associates on promoting and maintaining a safe environment for employees and customers. Attend branch manager and operations meetings to educate managers and supervisors regarding safety issues and proper methods of preventing and detecting theft and discuss recent fraud trends. Keep higher management informed of known safety, theft and fraud concerns. Represent the Company at criminal court proceedings and other legal hearings. Maintain and promote the highest ethical standards and conduct. Understand and adhere to the Company?s risk and regulatory standards, policies and controls in accordance with the Company?s Risk Appetite. Identify risk-related issues needing escalation to management. Promote an environment that supports diversity and reflects the M&T Bank brand. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Complete other related duties as assigned. Education and Experience Required: Associate?s degree in a related discipline and a minimum of 3 years? professional experience, or in lieu of a degree, a combined minimum of 5 years? higher education and/or work experience, including a minimum of 3 years? professional experience Understanding of basic evidence handling procedures Understanding of computer hardware and operating systems Demonstrated ability to quickly learn new technical skills Ability to travel to parts of the Bank footprint to carry-out job duties Excellent verbal and written communication skills Experience working independently and with a team Excellent technical writing skills Demonstrated attention to detail Education and Experience Preferred: Criminal Justice or Management degree Certified Fraud Examiner (CFE), Certified Anti-Money Laundering Specialist (CAMS) and/or Certified Financial Crimes Investigator (CFCI) certification Location/Schedule: This position requires a hybrid schedule reporting onsite weekly to a corporate office location within the footprint including but not limited to: Millsboro, DE or Baltimore, MD. M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $56,655.45 - $94,425.76 Annual (USD). The successful candidate?s particular combination of knowledge, skills, and experience will inform their specific compensation. Location Baltimore, Maryland, United States of America Great companies have an enduring sense of purpose. At M&T, our purpose is a simple one: make a difference in people?s lives and uplift the diverse communities we serve. M&T Bank Corporation is a financial holding company headquartered in Buffalo, New York. M&T?s affiliates offer advice, guidance, expertise and solutions across the entire financial spectrum, combining M&T Bank?s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. M&T Bank has a network of over 1,000 branches and 2,200 ATMs that span 12 states from Maine to Virginia and Washington, D.C. For more than 165 years, M&T has strived to take an active role in our communities and build long-lasting relationships with our customers. We are a bank for communities?combining the capabilities of a large bank with the care of a locally focused institution. As an employer of choice, we are proud to offer competitive benefits ranging from medical and retirement to forty hours of paid volunteer time, each year. Our core values ? integrity, ownership, collaboration, curiosity, and candor ? drive the work we do. We seek to further build upon our record of success by bringing in diverse talents and fresh skill sets while continuing to support the growth and development of all our team members. View M&T?s Human Capital Report to learn more. Ready to join our team? Submit your application today! If you are unable to apply through this site due to technical issues or need an accommodation to apply, please contact us at [email protected] for assistance. M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans. M&T Bank Corporation has policies and procedures in place to promote a drug free workplace.

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