Entry Level Auto Claims Adjuster

About the position

The Associate Auto Claims Representative role at USAA is designed for individuals looking to start a meaningful career serving the military community and their families. This position involves comprehensive training and development to equip employees with the necessary skills to support members effectively. The role emphasizes the importance of values such as honesty, integrity, loyalty, and service, and offers a structured pathway for growth within the organization.

Responsibilities
? Support members of the military community and their families with auto claims.
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? Participate in a comprehensive training program to learn about claims processing and customer service.
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? Develop a proactive and independent support style to service membership effectively.
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? Attend mandatory in-office training sessions for the first eight weeks.
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? Work from home two days a week after six months in-office, as determined by the manager.

Requirements
? Strong commitment to serving the military community and their families.
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? Willingness to learn and adapt to new processes and systems.
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? Ability to work in a team-oriented environment and independently after training.

Nice-to-haves
? Previous experience in customer service or claims processing is a plus.

Benefits
? Comprehensive, fully paid four-month training program.
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? Hands-on training and e-learning modules.
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? Opportunity to work from home after six months in-office.
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? Supportive in-office development program.

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