Remote Hospital Billing Follow-up Analyst

About the position

The Hospital Billing Follow-up Analyst at Aspirion is responsible for managing the billing process and follow-up for insurance claims. This role involves investigating claims, coordinating with insurance carriers, and ensuring maximum reimbursement for services rendered. The position is designed for individuals looking to advance their careers in medical billing and revenue cycle management, providing opportunities for professional growth and development within a supportive team environment.

Responsibilities
? Submit electronic and hard copy billing and conduct follow up with third party carriers for insurance claims.
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? Investigate and coordinate insurance benefits for insurance claims across multiple service lines.
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? Obtain claim status via the telephone, internet, and/or fax.
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? Review and understand eligibility of benefits.
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? Resolve accounts as quickly and accurately as possible, obtaining maximum reimbursement, and perform investigative and follow up activities in a fast-paced environment.
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? Conduct research, contact patients, and the local affiliates to include VA, Hospitals, and insurance carriers.
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? Handle incoming and outgoing mail, scanning, and indexing documents and handling any other tasks that are assigned.
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? Research and verify insurance billing adjustment identification to ensure proper account resolution and act when necessary.
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? Identify contractual and administrative adjustments.
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? Work independently or as a member of a team to accomplish goals.
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? Demonstrate excellent customer service, communication skills, creativity, patience, and flexibility.
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? Follow established organization guidelines to perform job functions while staying abreast to changes in policies.
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? Correspond with hospital contacts professionally using appropriate language while following the specific facility and department protocol.
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? Uphold confidentiality regarding protected health information and adhere to HIPPA regulation.
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? Interact with all levels of staff.
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? Cross train in multiple areas and perform all other duties as assigned by management.

Requirements
? Active listening
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? Ability to multi-task
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? Exceptional phone etiquette
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? Strong written and oral communication skills
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? Effective documentation skills
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? Strong organizational skills
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? Service orientation
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? Reading comprehension
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? Critical thinking
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? Social perceptiveness
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? Time management and reliable attendance
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? Fast learner
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? High School Diploma or equivalent
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? Bachelor's degree preferred, or equivalent combination of education, training, and experience
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? 2 or more years of experience in Insurance follow-up, hospital claims processing, or medical billing preferred
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? Remote work experience preferred

Nice-to-haves

Benefits
? Unlimited opportunities for advancement
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? Full benefits package including health, dental, vision, and life insurance upon hire
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? Matching 401k
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? Competitive salaries
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? Incentive programs

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