High Value Quality Assurance Agent
Posted 2025-04-29High Value Quality Assurance Agent
Mueller Reports is currently seeking Part or Full-Time, HIGH VALUE Quality Assurance Agents. Top candidates will be self-motivated and enjoy an independent, fast-paced work environment. Key skills include attention to detail, a strong reasoning/deduction ability, and a solid understanding of basic math.
This position provides paid training and opportunity to grow within the company; previous quality assurance or insurance experience is STRONGLY preferred.
As a High Value Quality Assurance Agent, you will be responsible for reviewing reports of Residential/High Value homes submitted from the field by the company?s insurance inspectors.
You will be tasked with:
? Maintaining accuracy and integrity of reports and ensuring client specifications are met by following established procedures.
? Agents are required to use judgement developed through training, to provide feedback to inspectors for report adjustments and updates prior to finalization and submission to customers.
? Maintaining an acceptable efficiency percentage when reviewing the inspections.
MINIMUM QUALIFICATIONS: ? Must be 18 years of age or older. ? Must be able to routinely perform basic math (e.g. calculate the square footage of a home, calculate a percentage of square footage, etc.). ? Effective time management and organization skills. ? Superior attention to detail. ? Strong understanding of technology - proficiency with Microsoft Office and ability to navigate through various company databases. ? Excellent written and verbal communication skills. ? Seeking to work a minimum of 20 hours weekly.
Minimum Requirements for Work at Home:
? High speed internet connection.
? Reliable desktop or laptop computer running an updated version of Microsoft Windows or Apple Mac OS.
? Be available by phone during scheduled hours.
? Maintain production and quality standards.
Preferred Qualifications
? High Value home experience, either inspecting High Value homes, Quality Assurance reviewing said inspections, or dealing with High Value homes insurance. Underwriting High Value home experience preferred.
? Experience working remotely
ABOUT MUELLER REPORTS: Since 1980, Mueller Reports has been a national provider of data collection and business intelligence solutions for top insurance carriers and financial institutions. We are recognized by our clients for delivering industry-leading quality, customer service, and technology. With representatives in every state, Mueller Reports offers a rewarding career, job security, and opportunities for advancement. We take pride in recruiting and training motivated individuals for careers in the real estate industry.
COMPENSATION: $18.00/hour
Mueller Reports offers a competitive salary along with other perks such as a casual work environment, flexible schedule and weekly pay. Full Time employees are offered health insurance, paid time off, paid holidays and can participate in our 401K plan.
Job Type:
Part-Time, Full-Time
Benefits (For Full-Time):
? 401(k)
? Flexible schedule
? Health insurance
? Paid time off
Schedule:
? Choose your own hours
? Day shift
? Monday to Friday
? Night shift
? Weekends as needed
? Minimum 20 hours per week
Experience:
? High Value Home Insurance OR High Value Underwriting: 1 year (Preferred)
Work Location: Remote
For more information on how Mueller Reports collects data and prepares reports, we encourage you to review a short video below: (Copy and Paste the link below to view the video): https://www.youtube.com/watch?v=qckMwUEttEI
DISCLAIMER: Please note that any virtual meetings with Mueller staff, including interviews, training sessions, etc., may be recorded for quality and training purposes.
Job Types: Full-time, Part-time
Pay: $18.00 per hour
Benefits:
? Flexible schedule
Schedule:
? Choose your own hours
? Day shift
? Monday to Friday
? Night shift
? Weekends as needed
Application Question(s):
? Are you at least 18 years old?
? This position is fully remote, and requires effective time management and attention to detail. Are you comfortable operating in this type of environment?
? Do you have a home office, or other location, conducive to remote work?
? Do you have an active subscription to high-speed (broadband) internet service?
? Do you have a desktop, or laptop, computer running Microsoft's Windows or Apple's Mac operating system? Are you comfortable utilizing this device for remote work?
? The minimum hour requirements for full-time is 35 hours per week, and for part-time is 20 hours per week. Are you regularly available and able to work the minimum hours per week for the status you are applying for?
Experience:
? High Value Home Insurance or Underwriting: 1 year (Required)
Location:
? Virginia (Required)
Work Location: Remote
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