Senior Staff Technical Program Manager, Bank

About the position

SoFi is seeking a Senior Staff Technical Program Manager to lead our Bank and Money product development teams. In this pivotal role, you will manage and deliver complex technical projects that drive our product offerings. This position is ideal for a seasoned technical leader with extensive experience in managing large-scale programs, a passion for fintech innovation, and the ability to work across multiple cross-functional teams, including engineering, product, compliance, and security. You will be at the forefront of transforming the financial services industry, utilizing innovative, mobile-first technology to help our millions of members reach their financial goals. As a Senior Staff Technical Program Manager, you will be responsible for driving the planning, execution, and delivery of complex fintech projects across various teams and stakeholders. You will define program scope, objectives, milestones, and success metrics, ensuring alignment with overall business goals. Your role will involve overseeing large-scale initiatives and collaborating closely with product, engineering, and compliance teams to ensure timely and high-quality delivery of products and services. You will partner with senior leadership to communicate progress, risks, and opportunities related to program initiatives, managing dependencies across teams and proactively identifying risks and mitigation strategies. Your deep knowledge of financial technologies, risk management, and digital banking will be crucial in ensuring the technical feasibility and scalability of solutions. You will guide teams through technical challenges, helping them make informed decisions about architecture, tools, and methodologies. Additionally, you will ensure that all programs adhere to best practices in software development, security, compliance, and data privacy. As the primary point of contact for all program-related activities, you will interface with external partners, regulators, and internal executives, managing communication to ensure all stakeholders are aligned and have visibility into program objectives, progress, and outcomes. In this role, you will continuously improve program management processes to increase efficiency, predictability, and speed of execution. You will implement metrics and KPIs to monitor program health, team performance, and overall impact, conducting post-mortems and retrospectives to identify learnings and integrate improvements into future programs.

Responsibilities
? Drive the planning, execution, and delivery of complex fintech projects across multiple teams and stakeholders.
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? Define program scope, objectives, milestones, and success metrics, ensuring alignment with overall business goals.
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? Oversee large-scale initiatives.
,
? Work closely with product, engineering, and compliance teams to ensure timely, high-quality products and services delivery.
,
? Partner with senior leadership to communicate progress, risks, and opportunities related to program initiatives.
,
? Manage dependencies across teams and proactively identify risks and mitigation strategies.
,
? Bring deep knowledge of financial technologies, risk management, and digital banking to ensure technical feasibility and scalability of solutions.
,
? Guide teams through technical challenges, helping them make informed decisions about architecture, tools, and methodologies.
,
? Ensure that all programs adhere to best practices in software development, security, compliance, and data privacy.
,
? Serve as the primary point of contact for all program-related activities, interfacing with external partners, regulators, and internal executives.
,
? Manage communication to ensure all stakeholders are aligned and have visibility into program objectives, progress, and outcomes.
,
? Continuously improve program management processes to increase efficiency, predictability, and speed of execution.
,
? Implement metrics and KPIs to monitor program health, team performance, and overall impact.
,
? Conduct post-mortems and retrospectives to identify learnings and integrate improvements into future programs.

Requirements
? BS Degree in computer science
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? 8+ years of technical program management experience
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? Proven track record of leading complex, multi-year fintech projects from inception to delivery.
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? Strong technical background, with experience in financial technologies, APIs, cloud infrastructure, and regulatory environments.
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? Excellent communication and interpersonal skills, with the ability to influence without authority.
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? Experience working in a high-growth, fast-paced startup or corporate fintech environment.

Nice-to-haves

Benefits
? Comprehensive and competitive benefits package
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? Bonus eligibility
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? Long-term incentives

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