Remote Property Adjuster (Commercial & Personal) Field

Job Title: Property Field Adjuster (Commercial and Personal) - Remote | WFH

Location: Dallas/Fort Worth, Texas

Job Type: Full-Time

Job Overview

We are in search of an accomplished Property Field Adjuster to become a vital member of our team. This position entails the thorough investigation and resolution of first-party personal and commercial property claims, encompassing both intricate, high-stakes scenarios and standard incidents. The successful candidate will predominantly operate in the field, executing on-site assessments throughout the Dallas/Fort Worth region, while also managing select claims through virtual channels based on their exposure.

Key Responsibilities
? Execute in-depth investigations, evaluations, and resolutions of personal and commercial property claims, both in-field and virtually.
? Collaborate with independent adjusters as needed, assessing root causes and potential subrogation or salvage opportunities.
? Conduct recorded interviews with insured individuals and witnesses, coordinating with external experts when necessary.
? Analyze policy contracts, endorsements, and applicable forms to ascertain coverage, addressing all components of claims, including ALE and business-related losses.
? Independently perform inspections, establish scopes of work, and create property estimates using industry-standard guidelines and Xactimate software.
? Utilize sound judgment to make timely, informed decisions and communicate those decisions effectively.
? Proactively identify potential issues and devise strategies to implement effective solutions.
? Ascertain and flag suspicious claims to the Special Investigative Unit (SIU), assisting in investigations as required.
? Maintain precise, comprehensive, and clear documentation, including file notes and reports.
? Set and adjust reserve amounts in accordance with claim exposures, negotiate settlements, and authorize payments within designated authority.
? Provide exemplary customer service throughout the claims process, responding swiftly to all forms of communication.
? Partner with insured parties, agents, and internal teams to ensure a seamless claims experience.
? Coordinate necessary vendor services, including contractors and emergency repairs.
? Gather pertinent information from external professionals, such as engineers and law enforcement, to accurately evaluate loss extents.
? Cultivate strong relationships with insured parties and maintain positive interactions with agents and contractors.
? Manage outsourced vendors, including independent adjusters and forensic specialists.
? Consult with legal experts on complex coverage issues and serve as an expert witness or participate in legal proceedings as required.
? Contribute to team enrichment through training and mentorship, acting as a subject matter expert both within and externally.
? Engage in catastrophe response initiatives as necessary, with the capacity to travel nationally and respond on-site within 48 hours.
? Adhere to all relevant regulations and guidelines, ensuring high-quality claim handling that emphasizes accuracy and client satisfaction.
? Participate in ongoing professional development and engage in assigned special projects.

Required Skills
? Bachelor's Degree or an equivalent combination of education and experience.
? A minimum of 5 years in handling commercial claims, with at least 2 years in a supervisory capacity.
? Robust understanding of personal and commercial property claim management across various jurisdictions, coupled with strong customer service skills.
? Excellent verbal and written communication abilities, with a knack for building relationships and conveying technical information effectively.
? Strong organizational and time-management skills suitable for a fast-paced environment.
? Capacity to prioritize tasks, manage projects, and adapt to evolving conditions.
? Strategic thinker with analytical and problem-solving capabilities, adept at navigating ambiguity.
? Champion of teamwork and collaboration, fostering an environment of open communication.

Qualifications
? State-specific licensing may be mandatory.
? Professional certifications such as CPCU, AIC, or SCLA are advantageous.
? A valid driver?s license with an insurable driving record is preferred.

Career Growth Opportunities

Joining our organization provides a dynamic environment fostering personal and professional development. We emphasize mentorship and ongoing training opportunities to facilitate career advancement within the property claims sector.

Company Culture And Values

We pride ourselves on a supportive and collaborative work environment that encourages open communication and teamwork, ensuring every team member?s contributions are valued and recognized.

Employment Type: Full-Time

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