FACETS Functional Analyst ? CareFirst BCBS in USA

FACETS Functional Analyst - CareFirst BCBS - Stellent IT - USA - work from home job

Company: Stellent IT

Job description: Job Title: FACETS Functional Analyst

Location: 100% Remote

Job type: Long Term Contract (W2/C2C)

Must have Facets (834 a plus)

Nasco is a nice to have but not required

This is a functional analyst position not a traditional BA ( there will be some requirements writing but not a lot). There is a ticketing system that deals with errors and they research and resolve errors according to the SOPs. This is NOT a senior role. 4-5 year type person

PURPOSE:

Accomplishes Operations Objectives by analyzing operations; identifying project phases and elements, describing requirements in a work-flowchart and diagram; studying system capabilities; preparing system requirements; reporting analysis, conducting training; writing business requirements for scripting/documentation, data validation for internal/external audits.

ESSENTIAL FUNCTIONS:

35% Prepares operations information and reports by collecting, analyzing, and summarizing data and trends for internal/external audits, root cause analysis to identify efficiencies and opportunities for improvement.

25% Identifies operations project requirements by interviewing customers (both internal/external); analyzing operations; determining project scope; documenting results; identifying phases and elements,

20% Prepares customers to use system by conducting training; writing documentation; providing support and help.

15% Develops operation problem solutions by describing requirements in a work-flowchart and diagram; studying system capabilities; analyzing alternative solutions; preparing functional specifications.

5% Review/Research operations systems by analyzing and resolving problems; reviewing system integrity and security; establishing and enforcing operation standards.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable

accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education Level: Bachelor's Degree

Education Details: Business Administration or related field

Business Administration

Experience: 2 years experience as a Functional Analyst OR

4 years experience in (level 2 or above) operational role.

In Lieu of Education

In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

Preferred Qualifications

7-9 years experience in an operations role preferred

Knowledge, Skills and Abilities (KSAs)

Highly proficient in Microsoft Office and similar applications, Advanced

Ability to create graphics and report to non-technical audiences., Advanced

Self-starter and ability to collaborate in a team environment., Advanced

Excellent communication skills both written and verbal., Advanced

The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes them ineligible to perform work directly or indirectly on Federal health care programs. Must be able to effectively work in a fast-paced environment with frequently changing priorities, deadlines, and workloads that can be variable for long periods of time. Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.

Regards,

Ayush Sharma

Sr. US IT Recruiter

321-323-1062 | Ext:149

| G-talk:[email protected]
FACETS Functional Analyst - CareFirst BCBS - Stellent IT - USA - work from home job

Expected salary:

Location: USA
FACETS Functional Analyst - CareFirst BCBS - Stellent IT - USA - work from home job

Job date: Thu, 24 Aug 2023 22:56:23 GMT

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FACETS Functional Analyst - CareFirst BCBS - Stellent IT - USA - work from home job

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