ERP Analyst 1, 2 or 3- Financial Aid

All Job Postings will close at 12:01a.m. CST (1:01a.m. EST) on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application progress will be saved as a draft. You will be able to access and complete the application through ?My Draft Applications? located on your Candidate Home page. Job Posting Title: ERP Analyst 1, 2 or 3- Financial Aid Position Type: Professional / Unclassified Department: LSUAM FA - ITS - DA - LS - Student Financial and Administrative (Crystal Murphy (00051640)) Work Location: 0202 Fred C. Frey Computing Services Building Pay Grade: Professional Job Description: The purpose of the ERP Analyst is to work with end users, product owners, developers and business stakeholders to elicit, analyze, communicate, and validate business, functional or reporting requirements, and business processes. Prepares and/or maintains detailed documentation pertaining to configurations, systems operations, and requirements. Achieves and maintains subject matter expertise relevant to the functional areas of Financial Aid, included but not limited to, Attendance Plans, ISIR processing, Cost of Attendance, Packaging, Award Disbursement, etc within Workday Student. Works with product teams and product managers to implement changes and enhancements to applications. An ERP Analyst 2 will be required to perform additional duties with more autonomy and less required supervision and consultation with superiors. Examples include being assigned as lead analyst on various projects, enhancement initiatives, and software implementations and representing the department with software vendors. An ERP Analyst 2 will also be expected to provide more consulting services to business users, leveraging advanced critical thinking skills. An ERP Analyst 3 will be required to perform additional duties with more autonomy and less required supervision and consultation with superiors than an ERP Analyst 2. Will be expected to be experts in their respective functional areas and provide consulting services to business users with minimal to no management direct oversight. Additional examples include serving as technical lead on various projects, creating and maintaining module roadmaps and assuming responsibility that priorities are established and executed, becoming an expert on Workday Reporting and learning SAS Enterprise Guide for advanced reporting needs, assuming responsibility of manual and automated testing efforts for assigned functional areas, and mentoring junior analysts in Workday business process, reporting, and security configuration. Job Responsibilities Analyst 1: Support: Knowledge of business processes and technologies for assigned product line. Works with product owners, product teams, and other ITS teams to troubleshoot, analyze, gather requirements, and propose resolutions. Communicates potential impact of solutions. Executes solutions. Tests independently and in collaboration with product owners. (30%) Consulting/Enhancing: Works with product owners, product teams, product managers, and vendors to understand business needs and vendor product roadmaps. Documents requirements into functional and technical specifications using a variety of business analytic techniques. Recommends solutions to product owners. Works with product team to implement and test enhancements based on University product roadmap priorities. Coordinates with other ITS teams to implement solutions and to communicate solutions to appropriate parties. (25%) Reporting: Works with product team and product owners to define and document reporting needs and creates reports within applications and/or external reporting systems. Coordinates with other ITS teams to implement solutions and to communicate solutions to appropriate parties. (20%) Testing: Uses automated testing tool when available Maintains and enhances testing scripts, executes on schedule, troubleshoots results, and works with product line to recommend enhancements to business processes. (15%) Other duties as assigned. (10%) Job Responsibilities Analyst 2: Support: Knowledge of business processes and technologies for assigned product line. Works with product owners, product teams, and other ITS teams to troubleshoot, analyze, gather requirements, and propose resolutions. Communicates potential impact of solutions. Executes solutions. Tests independently and in collaboration with product owners. Will be expected to work autonomously with other ITS teams, requiring less input and advisement from supervisor. (30%) Consulting/Enhancing: Works with product owners, product teams, product managers, and vendors to understand business needs and vendor product roadmaps. Documents requirements into functional and technical specifications using a variety of business analytic techniques. Recommends solutions to product owners. Works with product team to implement and test enhancements based on University product roadmap priorities. Coordinates with other ITS teams to implement solutions and to communicate solutions to appropriate parties. Will be expected to manage some enhancements from beginning to end with less need for supervisor consultation. Will be assigned as primary departmental representative on software solution implementations. (30%) Reporting: Works with product team and product owners to define and document reporting needs and creates reports within applications and/or external reporting systems. Coordinates with other ITS teams to implement solutions and to communicate solutions to appropriate parties. Will be responsible for seeking out opportunities to enhance business processes or solve problems through reporting solutions, thus acquiring an advanced report-developing skill set. (15%) Testing: Uses automated testing tool when available Maintains and enhances testing scripts, executes on schedule, troubleshoots results, and works with product line to recommend enhancements to business processes. Will be responsible for working directly with software vendor of testing tool to solve problems and convey needs of the department. (15%) Other duties as assigned. (10%) Job Responsibilities Analyst 3: Support: Maintain expert knowledge of business processes and technologies for assigned product line modules. Works with product owners, product teams, and other ITS teams to troubleshoot, analyze, gather requirements, and propose resolutions. Communicates potential impact of solutions. Executes solutions. Tests independently and in collaboration with product owners. Will be expected to work autonomously with other ITS teams, often requiring little to no advisement from supervisor. (30%) Consulting/Enhancing: Works with product owners, product teams, product managers, and vendors to understand business needs and vendor product roadmaps. Documents requirements into functional and technical specifications using a variety of business analytic techniques. Recommends solutions to product owners. Creates and maintains module roadmaps and ensures that priorities are established and executed. Will be expected to manage some enhancements from beginning to end with little to no supervisor consultation. Will be assigned as technical lead on software solution implementations. (30%) Reporting: Works with product team and product owners to define and document reporting needs, recommends reporting solutions that solve business problems and enhance efficiencies, and creates reports within applications and/or external reporting systems. Must achieve expert level of knowledge on Workday reporting. Utilizes other reporting tools such as SAS Enterprise guide for advanced, multi-source reporting. Will be responsible for seeking out opportunities to enhance business processes or solve problems through reporting solutions, thus acquiring an advanced report-developing skill set. (30%) Testing: Responsible for overseeing manual and automated for assigned functional areas. Maintains and enhances testing scripts, executes on schedule, troubleshoots results, and works with product line to recommend enhancements to business processes. Will be responsible for working directly with software vendor of testing tool to solve problems and convey needs of the department. Responsible for training junior analysts on testing techniques, processes, and automated testing tools. (15%) Other duties as assigned. (10%) Minimum Qualifications: Analyst 1- Bachelor's degree in a technology or business related field. Analyst 2- Bachelor's degree in a technology or business related field. 1 year of related experience. Analyst 3- Bachelor's degree in a technology or business related field. 2 years of related experience. Preferred Qualifications: Analyst 1- Master's degree in computer science, information systems, engineering, or related. Experience with Workday ERP, specifically in the Financial Aid module of Workday Student.. Experience in Higher Education student processes. Analyst 2- Master's degree in computer science, information systems, engineering, or related. Experience with Workday ERP, specifically in the Financial Aid module of Workday Student.. Experience in Higher Education student processes. Analyst 3- Master's degree in computer science, information systems, engineering, or related. Experience with Workday ERP, specifically in the Financial Aid module of Workday Student.. Experience in Higher Education student processes. Additional Information: The ERP Analyst position requires the employee to be continuously available and maintain an acceptable, appropriate level of access to LSU infrastructure/systems. It is the employee's responsibility to sustain a proper connection to LSU that allows the ERP Analyst to perform work-related duties from a remote location. As with all LSU employees, due to this position title and/or responsibilities, this position has an obligation to assist students in the acquisition of necessary services. Should a student appear in need of or seek assistance with issues of an emotional, behavioral, or mental health related matter they should be referred to the proper service within the Student Health Center. In situations where the student creates an impression that they are a danger to themselves or others, the advisor should immediately contact the Care Team, the Dean of Students or the appropriate law enforcement agency. The employee outside of those rights contained within FERPA should create no impression of client or patient confidentiality. Additional Job Description: Special Instructions: A copy of your transcript(s) may be attached to your application (if available). However, original transcripts are required prior to hire. Please provide three professional references including name, title, phone number and e-mail address. An offer of employment is contingent on a satisfactory pre-employment background check. For questions or concerns regarding the status of your application or salary ranges, please contact Mary Bordelon at [email protected]. Posting Date: January 14, 2025 Closing Date (Open Until Filled if No Date Specified): Additional Position Information: Background Check - An offer of employment is contingent on a satisfactory pre-employment background check. Benefits - LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more! Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University?s partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement. Essential Position (Y/N): LSU is an Equal Opportunity Employer and SAME Agency: LSU is designated as a State As a Model Employer (SAME) agency and provides assistance to persons needing accommodations or with the accessibility of materials. For those seeking such accommodations or assistance related to this search, we encourage you to contact the Office of Human Resource Management ([email protected]). HCM Contact Information: For questions or concerns related to updating your application with attachments (e.g., resumes, RS:17 documents), date of birth, or reactivating applications, please contact the LSU Human Resources Management Office at 225-578-8200 or email [email protected]. For questions or concerns regarding the status of your application or salary ranges, please contact the department using the information provided in the Special Instructions section of this job posting. LSU includes institutions, facilities and programs in each of Louisiana?s 64 parishes, and its campuses stretch the length of the state from New Orleans to Shreveport. Each institution plays a vital role in preparing students to incorporate new knowledge and technologies into their daily lives. LSU researchers across Louisiana are working on developing a wide-range of innovations to improve quality of life by studying issues such as disease management, advance medical treatments, obesity, coastal protection, hurricane preparedness, energy, natural resource management and agriculture, among others. Louisiana?s Flagship University is a land-, sea- and space-grant institution with academic programs in all areas of science, engineering, humanities, arts and social sciences. The University comprises of nine institutions: Louisiana State University and Agricultural and Mechanical College (?LSU?), the premier flagship university for the state, which include the Paul M. Hebert Law Center and the School of Veterinary Medicine Louisiana State University at Alexandria Louisiana State University at Eunice Louisiana State University at Shreveport LSU Health Sciences Center ? New Orleans LSU Health Science Center ? Shreveport The Health Care Services Division Louisiana State University Agricultural Center Pennington Biomedical Research Center Any other college, university, school, institution, or program now or hereafter under the supervision and management of the Board of Supervisors of Louisiana State University and Agricultural and Mechanical College In implementing its mission, LSU is committed to: Offering a broad array of undergraduate degree programs and extensive graduate research opportunities designed to attract and educate highly qualified undergraduate and graduate students; Employing faculty who are excellent teacher-scholars, nationally competitive in research and creative activities, and who contribute to a world-class knowledge base that is transferable to educational, professional, cultural, and economic enterprises; and Using its extensive resources to solve economic, environmental, and social challenges.

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