Symplr Provider Credentialing Software Implementation Consultant (Provider Data Management)

About the position

The Symplr Provider Credentialing Software Implementation Consultant at Divurgent is responsible for leading the implementation of Symplr's credentialing software for healthcare organizations. This role focuses on ensuring that provider data is accurate, compliant, and streamlined, while collaborating with healthcare providers and facilities to optimize the credentialing process. The consultant will also provide training and support to clients, ensuring compliance with regulatory standards and best practices in provider data management.

Responsibilities
? Lead the full lifecycle of Symplr credentialing software implementations for healthcare organizations, ensuring alignment with the client's credentialing workflows and regulatory requirements.
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? Configure and customize the Symplr platform to meet the specific credentialing needs of healthcare providers, networks, or facilities.
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? Collaborate with clients to understand their credentialing processes, data management practices, and regulatory requirements to configure the software accordingly.
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? Manage software integration with existing hospital systems, EMR platforms, and third-party databases, ensuring seamless data flow.
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? Oversee the management of provider data within Symplr, ensuring that provider profiles are complete, accurate, and in compliance with healthcare regulations.
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? Maintain up-to-date provider data in Symplr, performing regular audits, quality checks, and data validations to ensure consistency and compliance with industry standards.
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? Implement best practices for data governance, ensuring that sensitive provider information is managed securely and according to healthcare privacy standards.
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? Troubleshoot and resolve data issues, including missing or outdated provider information, and ensure that data errors are corrected promptly.
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? Provide in-depth training to healthcare clients on the use of Symplr Credentialing software, including provider data management, credentialing workflows, and system functionality.
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? Offer ongoing post-implementation support to healthcare clients, troubleshooting any software or data issues and assisting with system updates and enhancements.
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? Develop and maintain user documentation, training materials, and FAQs to support the client's use of Symplr's credentialing system.
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? Stay informed about changes in healthcare regulations related to provider credentialing and ensure that Symplr's credentialing solutions remain compliant.
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? Advise clients on best practices for credentialing and provider data management, including strategies for reducing administrative burdens and improving efficiency.
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? Ensure compliance with accreditation standards and assist clients in meeting accreditation requirements.
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? Act as the primary point of contact for healthcare organizations during the implementation process, ensuring clear communication and effective project management.
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? Build and maintain strong relationships with clients by understanding their unique credentialing and data management needs and delivering tailored solutions.
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? Monitor the performance of credentialing software post-implementation, identifying opportunities to optimize workflows, increase automation, and reduce manual interventions.

Requirements
? Experience and strong knowledge/background Implementing the Symplr Provider Data Management Module.
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? Minimum of 3-5 years of experience in healthcare provider credentialing, credentialing software implementation, or healthcare data management.
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? Proven experience working with Symplr Provider Credentialing software or similar credentialing management systems.
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? Strong understanding of healthcare provider data management practices, including provider enrollment, credentialing, recredentialing, and ongoing monitoring.
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? In-depth knowledge of healthcare credentialing regulations, including NCQA, URAC, CMS, and state-specific credentialing requirements.
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? Experience with data migration, integration, and data quality management, particularly in the context of provider data.
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? Familiarity with healthcare IT systems, databases, and integration methods, including EMR and other clinical systems.
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? Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint) and credentialing software.
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? Strong analytical and problem-solving skills, with the ability to troubleshoot data discrepancies and issues.

Nice-to-haves
? Certification in healthcare credentialing (e.g., CPCS, CPMSM) is highly desirable but not required.
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? Experience in a consulting or project management role within a healthcare organization.
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? Knowledge of other credentialing software systems or healthcare compliance tools.
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? Familiarity with healthcare compliance frameworks and accreditation bodies.

Benefits
? Financial, Health and Wellness benefits
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? Community and Culture benefits
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? Team coffee breaks and happy hours
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? Book club
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? Grill master competition
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? March Madness events
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? Divurgent Pets group
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? Team engagement programs

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