Marketing & Guest (Airbnb) Relations Specialist

About the position

The Marketing & Guest Relations Specialist at Ooda Host is a multifaceted role focused on enhancing the company's digital presence, ensuring exceptional guest experiences, and providing executive support. This position is integral to the growth and success of the short-term rental management business, blending marketing strategies with guest communication and operational excellence.

Responsibilities
? Lead digital presence and brand development across social media platforms.
,
? Manage Instagram community engagement, responding to comments and crafting personalized messages.
,
? Maintain profiles on Google Business, Yelp, and Apple Maps, ensuring content accuracy.
,
? Create and manage blog content, producing 2-4 monthly posts on industry insights and property management tips.
,
? Handle approximately 35 daily guest messages across 20 properties, ensuring timely responses and high satisfaction rates.
,
? Provide real-time guest support during designated shifts, including evenings and weekdays.
,
? Assist the CEO with administrative tasks and manage confidential information.
,
? Aid in onboarding new properties and maintaining accurate documentation.

Requirements
? Exceptional communication skills (verbal and written).
,
? Proficiency in social media management and digital platforms.
,
? Detail-oriented with strong multitasking abilities.
,
? Ability to work both independently and collaboratively.
,
? Experience with Google Workspace tools.

Nice-to-haves
? Experience in the hospitality or property management industry.
,
? Familiarity with digital marketing strategies and tools.

Benefits
? Health insurance

Apply Job!

For more such jobs please click here!