Claims Adjuster Trainee

Are you looking for a career that will challenge and reward you while making a positive impact on people's lives? Look no further. At Progressive, we pride ourselves on being a leader in the insurance industry, providing exceptional customer service and innovative solutions. As a Claims Adjuster Trainee, you will play a crucial role in helping our customers recover from unexpected events, while also developing the skills and knowledge necessary to become a successful Claims Adjuster. We are seeking individuals who are driven, empathetic, and possess excellent communication and problem-solving skills. If you are a motivated and compassionate individual with a passion for helping others, we want to hear from you!

Assess and investigate insurance claims to determine coverage and liability.
Communicate with customers, policyholders, and third parties to gather necessary information and provide updates on claims.
Negotiate and settle claims within designated authority and in accordance with company policies.
Utilize analytical skills to evaluate and determine appropriate coverage and settlement amounts.
Proactively manage a high volume of claims while maintaining accuracy and attention to detail.
Collaborate with team members and other departments to ensure timely and efficient resolution of claims.
Maintain accurate and detailed documentation of claims and related activities.
Adhere to company guidelines and regulations while handling claims.
Keep up-to-date with industry trends and best practices to continuously improve claims handling processes.
Provide exceptional customer service by demonstrating empathy, professionalism, and effective communication.
Participate in training and development programs to enhance knowledge and skills.
Maintain confidentiality and handle sensitive information with discretion.
Handle difficult or complex claims with a high level of professionalism and tact.
Maintain a positive and collaborative attitude while working in a fast-paced and dynamic environment.
Continuously strive to meet and exceed company performance metrics and goals.
Uphold the company's reputation for excellence in customer service and innovative solutions.
Contribute to a positive and inclusive work culture by promoting teamwork and diversity.
Embrace and adapt to changes in processes and procedures.
Represent the company in a professional and ethical manner at all times.
Continuously seek opportunities for personal and professional growth within the company.

Progressive is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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